Settings Design does not appear

  • Resolved Nele

    (@relis)


    7 months, 1 week ago

    Hey, I use the newest version of WordPress and Elementor. I have just installed your plugin, but when I go to Settings -> Design nothing appears at all. There is only a blank side. Any idea or help for this? Otherwise it cannot be used… Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author patrickposner

    (@patrickposner)

    Hey @relis,

    thanks for reaching out!

    Make sure you use (at least) WordPress 6.5 on your installation, as we rely on the latest libraries for the settings page.

    You might also want to check that no plugin is activated that limits access to the Rest API!

    Thread Starter Nele

    (@relis)

    I am using WordPress 6.5.2.
    What I did ist: I deactivated all plugins except Passter. So nothing should have limited the access to the Rest API. Nevertheless the problem ist the same…

    I seem to have the same problem as you, but I solved it with the following method:
    Click the Passster > Settings > Utilities option on the dashboard. After clicking the Reset Plugin Settings button on the Reset Plugin Data tab, you can click Design to enter the page normally.

    Thanks heaps to Yephy and Nele for raising and solving this. A big thumbs DOWN for Patrick who, after 3 days waiting for a reply to my support question still has not replied. Disappointing.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

Tags