Settings keep reseting, no support response.

  • Resolved Chrissy

    (@paperkawaii)


    5 years, 11 months ago

    I sent a support request about 24 hours ago, no response. I have paid for pro version.

    All of my settings keep disappearing. Each day.

    I’m getting a tiny bit sick of adding them back in each day. I will now try deleting the whole lot and starting from scratch.

    I hope to receive some response to the support request though, because this makes the plugin unusable.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Christine

    (@cdegraff1)

    Our support team will look into this for you and will respond to your ticket as soon as possible. We appreciate your patience.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I have paid for pro version.

    I am sorry, but the author cannot support you here.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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