Settings not get saved

  • Resolved websmartzz

    (@websmartzz)


    1 year, 12 months ago

    I have created two polls. I poll is working fine and I can change whatever I want o change and its getting saved but changes I am making to the other poll is not getting saved. Please help me out to fix this issue.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @websmartzz,

    Thank you for the topic.

    Please provide us with the following information for further investigation of your case.

    1. The link, where the given poll is located.
    2. The version of the poll you are using.
    3. The WordPress version you are using.
    4. The PHP version you are using.
    5. Also, please install the Query Monitor plugin: https://www.ads-software.com/plugins/query-monitor/
      It will show your errors clearly. If you find any errors connected to our plugin, please screenshot them and send them to us.
      We would recommend you make a?DB?backup?for your safety (you can use?UpdraftPlus).

    You can contact us via this form for further investigation of your case if you don’t want to provide this info publicly.

    Thank you.

Viewing 1 replies (of 1 total)
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