Settings not saving

  • zensyndicate

    (@zensyndicate)


    7 years ago

    I installed the plugin and was able to add a venue and also categories. However, whenever I try to change anything in the Settings menu it does not save. I have uninstalled themes and am using the default and the only other plugin I have running is Wordfence.

    I have searched the forums and have not found this issue. Any ideas?

    Thanks so much!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:

    – deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    – switching to the default theme to rule out any theme-specific problems
    – looking at your php logs to see if there’s any other error

    Thread Starter zensyndicate

    (@zensyndicate)

    Thanks so much for your reply. Here is what I did to replicate the issue:

    I reinstalled wordpress fresh and only installed the Events Management plugin.
    I used the default theme.
    Settings are still not saving
    I am using PHP 5.6 on GoDaddy hosting

    I am not sure how to view a php log but have enabled logging in my account so I am hoping I can get that asap. Not sure if there is another way?

    Thanks again!!!

    caimin_nwl

    (@caimin_nwl)

    One other thing that would be useful is to activate wp_debug to see if that shows any errors:

    https://codex.www.ads-software.com/WP_DEBUG

    Thread Starter zensyndicate

    (@zensyndicate)

    Thanks, I turned that on and even added the log but am getting nothing. I will see if I can dig up a PHP error anywhere. I haven’t seen this issue on the community board and am hoping to not have to choose another plugin as this one is perfect.

    Thanks

    Thread Starter zensyndicate

    (@zensyndicate)

    Just as a side note, I do not see any table in the database that indicates it is storing these settings, so my assumption is there may be a configuration file that may have a permissions issue. Does that make any sense?

    caimin_nwl

    (@caimin_nwl)

    The settings are stored in the database, so there are no file permissions involved.

    Have you tried testing with WordFence deactivated?

    Thread Starter zensyndicate

    (@zensyndicate)

    Yes,
    I have a fresh install and the only plugin I have is the Event Manager and am using a default theme.

    caimin_nwl

    (@caimin_nwl)

    Did you try running wp_debug? If so, did you see anything that might be related to this?

Viewing 8 replies - 1 through 8 (of 8 total)
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