Settings not saving?

  • Resolved clickrmedia

    (@clickrmedia)


    6 years, 4 months ago

    In Settings > Integrations > Google Analytics, the following options can’t seem to save or at least appear not to save.

    Use Enhanced Link Attribution
    Enable Enhanced eCommerce (and options under)

    How to replicate: Just check all the options and save. When page reloads, the checkboxes are cleared.

    WordPress 4.9.7
    WooCommerce 3.4.2
    WooCommerce Google Analytics Integration 1.4.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Hi there!

    I’m having no issues saving those settings with the plugin, only difference is I’m on WooCommerce 3.4.3. Can you try updating to see if that helps?

    If you’re still having issues, this is most-likely due to a theme or plugin conflict, and you can troubleshoot that by following the information here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    I’d highly recommend making sure you have a backup before troubleshooting, or ideally trying this on a test/staging site first.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a week, so I’m going to close this issue.

    If you still need help or need help with something else, please do open up a new support thread and we’ll be happy to help you out! ??

    Hi,

    Also having the same issue on a different (older) version, please re-open ticket.

    WooCommerce 3.1.2
    WooCommerce Google Analytics Plugin 1.4.4
    WordPress 4.9.3

    • This reply was modified 6 years, 3 months ago by radu.
Viewing 3 replies - 1 through 3 (of 3 total)
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