Settings page

Also what is the link to your website?

I’m sorry, I cant provide admin account. If it helps, here are screenshots:
plugins – https://prntscr.com/8ecixm
admin menu – https://prntscr.com/8ecilw

Ok can you share your website link?

here

Maybe there is a plugin conflict.Can you give me the list of all active plugins on your website to test if it’s working with Rating System?

Hello we updated the plugin can you test version 1.3 to see if is fixed?

Update to 1.4

Updated to 1.4, sorry, but nothing changed for me.
can you provide url to plugin panel?
for example https://domain/wp-admin/options-general.php?page=rating.php
maybe I can access this page, but only cant see menu item?

here https://domain/wp-admin/admin.php?page=rating_system_options&tab=1

I see this:

You do not have sufficient permissions to access this page.

I forgot to say – I logged in as administrator

Can you add this to your themes functions.php and then navigate to admin area to see what message you get?

function debug() {
if(function_exists('is_plugin_active')){
	echo 'function exits';
		if ( is_plugin_active( 'redux-framework/redux-framework.php' ) ) {
				echo 'redux is active';
		}else echo 'redux is inactive';
}else echo 'function not exits';
}
add_action( 'admin_head', 'debug' );

Is hard to debug like this.

Ok, first off all – thank you for helping, and I think I can provide you admin access – give me your email or other contact
Secondly – I see this https://prntscr.com/8edt6y )

please, check your email, thank you

Ok I have logged in