Settings>Checkout>Change currency follow>Billing Address

  • Resolved bklogos

    (@bklogos)


    1 year, 11 months ago

    Settings>Checkout>Change currency follow>Billing Address

    The issue was first noticed after updating to WP 6.2

    The price and currency symbol changes when a country that uses the base currency ( Euro ) is selected, however if United States or Canada are chosen ( the only alternates for US$ ) only the currency symbol changes, the price itself remains the Euro value.

    If the Checkout page is then reloaded, the price will then update to US$.

    If the option Sync checkout currency, is also selected, then the checkout page automatically reloads, and everything works correctly. However that is not the desired behavior.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    This issue appears to be related to the cache plugin. Do you have a cache plugin activated on your website?

    Best regards.

    Thread Starter bklogos

    (@bklogos)

    Hi,

    Yes, we have WP Super Cache running, however the checkout page is excluded. I tested a site clone with WP Super Cache turned off, server and local caches cleared, and the behavior is the same.

    If I switch the billing country to a primary currency listed country it works as expected, however if I switch to a country of a secondary currency listed country <span style=”text-decoration: underline;”>only the currency symbol changes</span> the primary currency price remains.

    If then the page is reloaded, the price will update to the secondary currency.

    Privately, I can give you the link to the clone site if you wish to test it yourself.

    Thanks

    Hi,

    Thank you for the update.

    You are using a premium feature of this plugin, so please raise a ticket on our support forum, we will help you to figure the problem out.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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