Setup Jetpack – An error occurred. Please try again.

  • Resolved shadowproductionshop

    (@shadowproductionshop)


    7 months ago

    Hi i have disabled everything and im getting this error Setup Jetpack – An error occurred. Please try again. I contacted my web host they could not help.

    If i give you my login detail and cpanal can you help?

    I need jet pack to connecting woo comerce app.

    My website is wordopress.org site.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ajay Kumar Jain

    (@akumarjain)

    Hi @shadowproductionshop, Please do not share your login details here; it is not secure.

    I checked your site, and it currently shows a “Coming Soon” page. I don’t see any connection to the site in our records. Jetpack needs the site to be publicly accessible or have unauthenticated access to the xmlrpc.php file.

    Some plugins that add a “coming soon” or “maintenance mode” message to WordPress may prevent Jetpack from communicating with your site. Please disable the “Coming Soon” plugin you are using and try again. Depending on the plugin, it may also be possible to configure it so that it doesn’t block the Jetpack connection. Please consult the plugin’s documentation and/or developers for assistance.

    Please let us know how it goes!

Viewing 1 replies (of 1 total)
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