Setup Settings confusion

  • Resolved MagineM

    (@maginem)


    2 months, 3 weeks ago

    Hi,

    I have an issue whereby my purchase events don’t show any event data layer. So I am hoping this plugin will assist with that. I’m just not sure what settings to have on/use.
    We have a Tag script running in the header & body of the site already. So what should the setting then be in the plugin?
    https://jmp.sh/NluamM00

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Tag Concierge

    (@tagconcierge)

    Hello @maginem, thank you for reaching out.

    I apologise for the confusing description of the setting options. You can check “Yes, I inject GTM snippets differently”, that option will prevent doubled GTM injection.

    Nevertheless it’s highly recommended to inject GTM snippets via our plugin, especially when you use our Consent Mode Banner plugin, which easily integrates with tracking plugin.

    All the best,
    Micha? from Tag Concierge

    • This reply was modified 2 months, 3 weeks ago by Tag Concierge.
    Thread Starter MagineM

    (@maginem)

    Hi Michal,

    Thank you for the feedback. I already use the Cookie Yes consent mode banner/service, but will keep yours in mind should I decide to try something else in future.

    Thread Starter MagineM

    (@maginem)

    Hi Michal, so I’ve setup the plugin etc. but I still don’t see any purchase info (data layer information) coming through to my GA. I.e. there is no revenue information etc. I can see purchases being made, but the info related to that purchase isn’t being recorded in GA. What am I missing?

    Plugin Author Tag Concierge

    (@tagconcierge)

    Hello @maginem, sorry for delayed reply. I would need your store url and GTM debug preview url in order to debug this issue. If you don’t want to disclose it here, please contact us at [email protected].

    All the best,
    Micha? from Tag Concierge

    Thread Starter MagineM

    (@maginem)

    Hi,

    It seems the data layer info is now pulling through to GA. Thank you.

    Plugin Author Tag Concierge

    (@tagconcierge)

    Great, I am glad the problem has been solved.

    All the best,
    Micha? from Tag Concierge

Viewing 6 replies - 1 through 6 (of 6 total)
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