setup wizard doesn’t load and show blank page

  • Resolved strangetml

    (@strangetml)


    8 years ago

    Started a fresh site and installed Yoast SEO. Although the dashboard shows the message to prompt me using the setup wizard as a new user, when I clicked on it, it showed me a blank page with the return to dashboard link. I supposed the wizard would help me setup bunch of stuff.

    p.s. things explained on the yoast knowledge data base didn’t happen:https://kb.yoast.com/kb/yoast-seo-installation-wizard/

    • This topic was modified 8 years ago by strangetml.
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  • Plugin Support amboutwe

    (@amboutwe)

    Sometimes strange behavior may be caused by a plugin or theme conflict. The fastest way to rule out conflicts is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Seventeen. If this resolves the issue, you have a conflict and should activate one plugin at a time until you locate the conflict. Finally, after all plugins are active, switch to your theme. This will narrow down the conflict to a specific plugin or theme.

    If you are unfamiliar with checking for conflicts, we wrote a small guide that will walk you through the steps. You can find it here: How To Check For Plugin Conflicts

    Thread Starter strangetml

    (@strangetml)

    Okay. I’ll try to report what I’ve got after following what you advised. Thanks!

    Thread Starter strangetml

    (@strangetml)

    After tweaking with the plugins, the problem became goes to another plugin, and Yoast SEO can go through the wizard currently.

    The problem is reported to the corresponding plugin’s support forum:
    https://www.ads-software.com/support/topic/bugsite-crashed-when-enabled/

Viewing 3 replies - 1 through 3 (of 3 total)
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