• Resolved chrismask

    (@chrismask)


    Im so dissapointed in this plugin. I cant believe this is a Paypal and automatic plugin. I couldn’t understand why it has 1.5 stars when I installed but now I can.
    The only thing that worked was simple payment. This plugin says its compatible with Woocommerce Subscriptions. What exactly is compatible? Firstly, you cant add Paypal account through My Account page. Secondly when I payed else where and had the Paypal account linked, next payments cant be done. When I press the Paypal button with email, it never loads the popup and says: Please try again or choose another payment source., on dev tools error said Error: expected an ID to be passed and everytime something different. On error logs it said ERROR Order approve failed: Order XXXXXX is not approved yet.
    I have searched whole internet and found nothing that helped.
    We cant use it for subscriptions, we cant pay with saved account, we cant add Paypal account, then what works concerning the plugin Woocommerce Subsriptions?
    And the worst part, today I tested again and now nothing at all works. No payments at all. Even the simple payments have now several errors and cant even load the popup.
    [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_BE_ZERO_OR_NEGATIVE This error is displayed on the screen, while my account has no problem at all. I searched that this may happen with zero cost payments or free trials, but mine is not zero at all. On error logs it says …. `Response: Array
    (
    [code] => 422
    [message] => Unprocessable Entity
    )`.... and after that (other unhelpful things)

    Response: Array
    (
        [code] => 403
        [message] => Forbidden
    )
    
    Response Body: {"name":"AUTHORIZATION_ERROR","debug_id":"XXXXXXXX","message":"Authorization error","information_link":"https://developer.paypal.com/webapps/developer/docs/api/#AUTHORIZATION_ERROR","details":[{"name":"REFUSED_MARK_REF_TXN_NOT_ENABLED","message":"This merchant account is not permitted to create Merchant Initiated Billing Agreement"}]}

    While I am permitted to create Merchant Initiated Billing Agreement

    Anyways, I dont know if these help a bit, hope you can guide me to the right direction to fix these. Also I can send you more details, where can I open a direct ticket?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @chrismask,

    Apologies for the trouble.
    The subscription integration will receive several improvements and more features over the next updates starting in January, as the support is fairly basic for now.
    But we’d like to learn more about these orders. For this, we would be interested in your system report and the full PayPal Payments log files.
    You can share your logs either here in the forums or better privately with us from here: https://paypal.inpsyde.com/docs/request-support/
    Please include a link to this thread.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter chrismask

    (@chrismask)

    It seems that still Reference Transactions are still required with the current state of Woocommerce Subscriptions and Paypal wont enable us. Reference Transactions are depreciated since 2017, how can you still found a way to override this? Do Woocommerce Subscriptions actually work with the PayPal plugin or the docs information is misleading?
    Sent you error logs and system status on the link

    • This reply was modified 2 years, 10 months ago by chrismask.
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @chrismask,

    Reference Transactions is not a deprecated feature. It is relevant and a requirement by PayPal to be able to use a vaulted PayPal payment method without the customer being present on the site (automatic subscription renewals). PayPal accounts could still be vaulted without Reference Transactions, but vaulted PayPal accounts can only be used when the buyer is present then. For subscriptions, this would mean that only manual renewals are an option.
    Anyway thanks for reaching out with your logs, we will look into this further in your internal support ticket.

    Kind regards,
    Niklas

    Thread Starter chrismask

    (@chrismask)

    Paypal tells me we need 60.000$ revenue for 3 consecutive months to enable Reference Transactions. Are you kidding me?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Several Errors’ is closed to new replies.