• Resolved Mauricevdh

    (@mauricevdh)


    Now what?

    First after activating the spamfirewall my accounting software can’t reach the website anymore. Filtering user-agents should done by support?
    Then I switched off the spamfirewall and now I get this message:

    Fouten:
    2021-02-13 09:49:42: Cron: Onbekende fout. Fout: SFW_DISABLED
    2021-02-13 09:54:42: Cron: Er is een fout opgetreden tijdens het updaten van de lokale basis van SpamFireWall. Fout: SFW_DISABLED

    de-activate and activate again is not helping.

    Aarrgghhhh complexing things for a weekend.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    Hello, @mauricevdh
    Please, enable the SpamFireWall and disable the Anti-Crawler. Then press the Synchronize with cloud button. Check your accounting software after 30 minutes, it should work fine.
    In less than 24 hours the Cron error will be gone.
    Let us know the results, please.

    Thread Starter Mauricevdh

    (@mauricevdh)

    Okay, so enable the SpamFireWall and turn of the flood and anti-crawler options and wait?
    Is the SPW doing anything with these options turned off?

    I disabled and deleted the plugin already, but same problem occurred.

    Plugin Support katereji

    (@katereji)

    Okay, so enable the SpamFireWall and turn of the flood and anti-crawler options and wait?

    Yes.

    Is the SPW doing anything with these options turned off?

    You can read more about SFW (SpamFireWall) and its functionality on our website: https://cleantalk.org/help/cleantalk-spam-firewall

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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