SG Optimizer Not Loading Product Images And Descriptions

  • Resolved leftarrowtees

    (@leftarrowtees)


    4 years, 11 months ago

    Hello, I am having issues with loading images when SG Optimizer is activated. It is primarily happening on specific product pages. Neither the images or description are showing up, I put a product page but it is happening on all of them.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anonymous User 17964939

    (@anonymized-17964939)

    Have you lazy load turned on – I had the same issue and had to turn lazy load off

    Thread Starter leftarrowtees

    (@leftarrowtees)

    Yeah, I still get the issue with the main product image and description. If I disable Sg Optimizer totally is comes back.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    @leftarrowtees Could you please provide your site URL?

    Thread Starter leftarrowtees

    (@leftarrowtees)

    I emailed you a link to a product. The image is showing up when I am logged in but if I look in incognito mode or signed out the images do not show up. I currently have lazy loading off.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    @leftarrowtees The issue is fixed, please check your site.

    The problem is that jQuery is loaded asynchronous, but it should be excluded from the plugin interface.

    After excluding the jQuery everything works ok.

    We’ve added the jquery and jquery-migrate scripts in the exclude list when we released the Defer Render-blocking JS functionality, but it seems it has been removed on your site.

    @gcdec7 If you have any other issues with the plugin, please open a separate ticket and will check your site.

    Regards,
    Stanimir

    Thread Starter leftarrowtees

    (@leftarrowtees)

    Works Great! Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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