Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Hello dear @hk2mr ,

    Could you share with us why you didn’t like the format and left a bad rating because of it?
    We would appreciate your elaboration.

    Just a note below on why we have invented our own format.

    SGBP is smaller because we have removed many unnecessary headers that zip had. So the size will decrease depending on the number of files the archive has. If it has a lot of files, then the difference will be higher.
    SGBP can support files bigger than 4GB. Normal zip format, if it’s not 64 and you are on a 32-bit processor environment, cannot support more than 4GB of size. We don’t have that limitation.
    We store very important information in the archive, which helps the plugin to easily work with the backup whenever you want. This is also an important feature, which we cannot achieve with ZIP.

    Hope this helps clear it up a bit.

    Thread Starter hk2mr

    (@hk2mr)

    Try opening the .sgbp file with SGBP Extractor – > Archive is not valid.
    I still want to say it again (.sgbp file? so stupid)

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @hk2mr ,

    Seems there’s an issue with the backup you created and that is why you get the “Archive is not valid” error message.
    This is a technical issue that can be investigated by our team.

    So, even if the format of the file were different, you would still face issues with it.

    You can send the backup log to our team at [email protected] and mention this review link so this can be investigated further.

    We would appreciate your collaboration on the matter and hope for a changed review since clearly the issue you faced has nothing to do with the .sgbp format.

    Looking forward to your response.

    this issue is a real problem.

    Whats with User using Linux as Desktop

    lets have a look to the proccess:
    backup guard make a .sgbp file, this is uploaded to cloud
    site chrashes.

    normal no problem, using cloud backup, extract and start new – EASY

    On Linux no sgbp Extractor not exist – What is the benefit to write special extracter?
    no extracting possible – customers need a lot of time to get this thing done

    Update Draft handles the big files as well, and it does not need extra runtime.

    getting back to zip or tgz, would be more perfomant.

Viewing 4 replies - 1 through 4 (of 4 total)
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