Share count – 0 in all pages

  • Resolved matrix

    (@matrixpoland)


    5 years, 10 months ago

    Maybe problem will be solved intrinsically tommorow but i report this problem in advance.

    What I did to solve the problem
    – I turned off all other plugins and left only a socializer
    – I cleaned the cache

    Yesterday I installed plugins like
    – Page Builder
    – UserWP

    Because I am looking for something to register users, showing their posts and create user accounts.

    Maybe they destroyed something in the database, I do not know. I removed them, but it did not help.

    I have nothing changed in socializer. It were working good as it is.

    • This topic was modified 5 years, 10 months ago by matrix.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 30 total)
  • Thread Starter matrix

    (@matrixpoland)

    Today nothing changed. All posts and pages have 0 share counts.

    Thread Starter matrix

    (@matrixpoland)

    Can it be related to this?

    https://www.ads-software.com/support/topic/long-times-admin-ajax-phpactionwpsr_share_count/

    I have the same trouble on social share count already to 0.
    It was ok until two days ago. Nothing change on my website.

    Thread Starter matrix

    (@matrixpoland)

    Good news that is not related to my site only

    Plugin Author vaakash

    (@vaakash)

    @matrixpoland I see that jQuery is not loaded in the page.

    Can you please check if some other plugin is causing this ?

    https://i.snag.gy/WLdz62.jpg

    I didn’t give any update to the plugin recently. So the problem should be because of some other plugin.

    Thanks,
    Aakash

    Thread Starter matrix

    (@matrixpoland)

    I’ve disabled all plugins and nothing changed. As you can see not only in my site is problem and timeline of the problem is few days ago.

    As of jquery this is because fast velocity minify enabled=

    2 PM

    I have excluded combine’ing jquery in FVM. Is it loading now?

    • This reply was modified 5 years, 10 months ago by matrix.
    Thread Starter matrix

    (@matrixpoland)

    Maybe you want me to send you my database and page files to an e-mail and you check problem locally?

    Plugin Author vaakash

    (@vaakash)

    @matrixpoland I see that it is loaded. But all ajax call is broken by this plugin wpfc_wppolls. Please address this issue with the plugin’s developer by sharing the above jQuery “not defined” issue.

    Thread Starter matrix

    (@matrixpoland)

    But if i disable wp_polls share counts are 0 still…

    Check now. WP Polls are disabled now

    • This reply was modified 5 years, 10 months ago by matrix.
    Thread Starter matrix

    (@matrixpoland)

    https://www.ads-software.com/support/topic/jquery-not-defined-ajax-calls-broken-is-broken-by-wpfc_wppolls/#post-11452702

    WP Polls is not the problem for 0 share counts…

    As i said. I can send you copy of my site and database and you can check what is the problem locally

    • This reply was modified 5 years, 10 months ago by matrix.
    Plugin Author vaakash

    (@vaakash)

    jQuery is also broken because of WP Polls because it is looking for jQuery before even the page is loaded. This is because, the minification changes the order of the load.

    Apart from this, I also noticed that Facebook has made changes to their API where “share_count” property from where the count is taken has been deprecated.

    Now the share count has to be taken with access_token. I’ll fix this issue next week.

    Meantime please make sure the jQuery issue is also fixed on your side.

    Thanks
    Aakash

    Thread Starter matrix

    (@matrixpoland)

    Is the issue with jquery persist now?

    I added

    wp_deregister_script(‘jquery’);
    add_action( ‘wp_print_styles’, ‘my_deregister_styles’, 100 );
    function my_deregister_styles() {
    wp_deregister_style( ‘thickbox’ );
    }

    Edit: ok this is only working when im as admin logged in

    • This reply was modified 5 years, 10 months ago by matrix.
    • This reply was modified 5 years, 10 months ago by matrix.
    • This reply was modified 5 years, 10 months ago by matrix.
    Plugin Author vaakash

    (@vaakash)

    I didn’t check the jQuery issue. I confirmed the Facebook issue only.

    I guess you have to check the jQuery issue with the respective plugin dev.

    Thanks,
    Aakash

    Thread Starter matrix

    (@matrixpoland)

    Hi. There is no possibility not to enter the App ID and instead enter profile/page ID from “information” section?

    https://www.facebook.com/pg/(fanpagename)about/?ref=page_internal

    Mine is some numbers

    Plugin Author vaakash

    (@vaakash)

    Yes, there is no possibility. Page is cannot be used. Both Facebook app id and secret id are required.

Viewing 15 replies - 1 through 15 (of 30 total)
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