Share counts reset after plugin update

  • Resolved jahsko

    (@jahsko)


    6 years, 7 months ago

    Hi,
    I renewed our CSSC Pro license and updated the plugin. We were having issues with the Facebook share counts not displaying correctly.
    The update seems to have fixed the Facebook share count issue, ie: I shared the post to FB and the counter now shows one share.
    The issue is, that post used to have dozens of shares and now it is only showing one? Is there any way to get back the previous share data after updating the plugin?

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter jahsko

    (@jahsko)

    I created a new FB App ID and checked the new HTTP to HTTPS box and now share counts are showing correctly again.

Viewing 1 replies (of 1 total)
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