• Resolved barryrichardson

    (@barryrichardson)


    On this blog post, my left-floating social-sharing icons are not displaying, even though they are enabled. They are displaying on all the other posts. What could be the problem with this specific post?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Heateor Support

    (@heateor)

    You would like to check if you have disabled these icons on this particular web page by following the instructions given at the link https://support.heateor.com/how-can-i-disable-social-sharing-on-particular-pagepost/

    Thread Starter barryrichardson

    (@barryrichardson)

    I have not disabled the icons on that page or any page, which is why I don’t understand why the icons are not appearing on that one specific page.

    Thread Starter barryrichardson

    (@barryrichardson)

    1. I’ve decided to forgo the Floating icons position and am using the Standard-above-the-post position, which is working correctly on all my posts.
    2. Since the latest Sassy update of this morning, although the icons are still displaying correctly, I’ve noticed that on my post-editing pages both Floating and Standard tick boxes are being AUTOMATICALLY ticked to disable (but the icons are still displaying, as I said). When I manually untick them and return to the editing page later, I find that they have again become ticked. I don’t know why this is happening; it’s just since this new update.

    Plugin Author Heateor Support

    (@heateor)

    Since the latest Sassy update of this morning, although the icons are still displaying correctly, I’ve noticed that on my post-editing pages both Floating and Standard tick boxes are being AUTOMATICALLY ticked to disable (but the icons are still displaying, as I said). When I manually untick them and return to the editing page later, I find that they have again become ticked. I don’t know why this is happening; it’s just since this new update

    We have just released the bugfix version and you would like to update your plugin to fix it.

    Thread Starter barryrichardson

    (@barryrichardson)

    Just updated again and the problem is now fixed – no more automatic ticks on the editing pages. Thank you very much!

    Plugin Author Heateor Support

    (@heateor)

    You’re welcome

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Share icons not displaying on one particular post’ is closed to new replies.