Viewing 3 replies - 16 through 18 (of 18 total)
  • Same issue, my G Plus are not showing, everything else is fine. API’s reachable and so on.

    I’ve got a ticket with Cameron open but haven’t heard back for a while, apparently you re working on it.

    natureheals.co.uk

    Hi,
    I’m experiencing the same thing with my Google+ counter not tallying up any shares on Shareaholic on my website too.
    I just checked my advance connections in Shareaholic and this is what I saw:
    Server Connectivity
    All Shareaholic servers are reachable
    Shareaholic should be working correctly. All Shareaholic servers are accessible.
    Unable to reach the server-side Share Count API Re-check
    A network problem or firewall is blocking connections from your web server to various Share Count APIs. The API cannot work correctly until this is fixed. If you continue to face this issue, please contact us and we will follow up! In the meantime, if you disable the server-side Share Counts API from the Advanced options above, Shareaholic will default to using client-side APIs for share counts successfully — so nothing to worry about!
    I’m not sure what to do next? Thank you,
    Angela Artemis
    https://www.PoweredbyIntuition.com

    HI Angela,

    Thanks for the helpful info! The issue with the server side share counts API being unreachable may be due to a firewall connection that is not permitting Shareaholic to connect to your site. No worries! Here’s a helpful guide that could help you troubleshoot the issue: blog.shareaholic.com/shareaholic-hosting-faq/

    Try that and let me know what you get! If that doesn’t work, I’ll have my engineers take a deeper look into the issue.

    Thank you,

Viewing 3 replies - 16 through 18 (of 18 total)
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