• Hey folks,

    I have a problem with the plugin. On Saturday I wrote a blog (the blog in said link) and by Sunday it has 135 shares and then typically those numbers started varying after that, going down, going up, down and instead of going up were going all over the place. It isn’t just this post though, it has been happening for ages.

    Do the plugin owners even update this plugin or do any work on it because that to me just means it’s very glitchy?!

    Please help, I really need to sort this out.

    I have a screenshot of the amount of shares.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    The Shared Counts plugin doesn’t actually count the social shares for you (ie: it’s not responsible for the “share” number) – it connects to third party services which gather the data and saves that data to the WordPress database.

    Are you using the “Native” source (where it reaches out directly to Facebook and Pinterest) or the “Shared Count” source? The latter is a more reliable API and results in less fluctuations.

    Thread Starter equusnigerweb

    (@equusnigerweb)

    Hi there, thank for the reply. Yup. I changed from Sharedcounts.com to Native for the source yesterday to see if it would rectify the issue. I woke this morning to find it had reset to zero haha

    Thread Starter equusnigerweb

    (@equusnigerweb)

    *Bump*

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Shared Counts Not Working’ is closed to new replies.