• Resolved magicpowers

    (@magicpowers)


    HI
    How is it possible that the shares number has DROPPED DOWN by several shares the moment I refreshed the page? in fact, this happened on few pages but not all.

    I mean, it will go up of course, but how can it go down? how people can “unshare a page “?

    is this a glitch or something going on?…
    given this, how reliable is your plugin in terms of recording shares?…..

    please advise
    thanks

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  • Plugin Contributor Christine

    (@cdegraff1)

    Our plugin reports what the social networks report, so it is as reliable as the data provided by the social networks. I would be happy to have our team troubleshoot your specific share counts if you would be so kind as to send an email to [email protected] and include a URL of a specific blog post that you would like us to take a look at.

    Thread Starter magicpowers

    (@magicpowers)

    Thanks for your reply.

    The issue is not about the accuracy of the specific share counts, so I’m not looking at the numbers.

    It is about the share number dropping down by several points before my eyes as soon as I refresh the page. I don’t think anyone can “unshare” a page so it must be a bug.

    Interestingly, when I just refreshed that page again the previous share number (plus few extra) came back.

    This again, indicates a glitch.

Viewing 2 replies - 1 through 2 (of 2 total)
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