Sharing – Add new service doesn't work

Jetpack 3.4.1

The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
https://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Fifteen) and trying again.

Please let me know how that works for you! And if you continue to experience trouble, could you please provide me with your site URL so I can take a look?

Hi Ryan,

I tried deactivating and I tried changing theme. It didn’t help. But I successfully added a new service on my different website. Why I can’t add it here I have no idea. It’s very confusing. I guess it’s connected with some permissions restrictions. Is there any journal or logs which I can check for errors?

Thanks for the update! Can you please use Jetpack’s Debugger module to send us some more information about your site?

1) Go to the Jetpack page in your dashboard.
2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
3) Click the link that says “click here to contact Jetpack support.”
4) Fill in the description box and your name and email address.
5) Click the “Contact Support” button.

Just let me know, and we can go from there!

When I open Jetpack Debugging Center, it gives me the error:

It looks like your site can not communicate properly with Jetpack.
SELF:
	Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Sat, 23 May 2015 09:27:49 GMT
            [content-type] => text/plain;charset=utf-8
            [connection] => close
            [x-pingback] => https://jetpack.wordpress.com/xmlrpc.php
            [expires] => Wed, 11 Jan 1984 05:00:00 GMT
            [cache-control] => no-cache, must-revalidate, max-age=60
            [pragma] => no-cache
            [x-hacker] => Jetpack Test
        )

    [body] => {"error":"Could not access your home page","error_description":"We were unable to access the homepage of your Jetpack-powered site."}
    [response] => Array
        (
            [code] => 400
            [message] => Bad Request
        )

    [cookies] => Array
        (
        )

    [filename] =>
)

Could you post your site URL here, so I can have a look?

If you want it to remain private, you can contact us using the form here:
https://jetpack.me/contact-support/

Please make sure to include a link to this thread in your message. Thanks!

If you want it to remain private, you can contact us using the form here:
https://jetpack.me/contact-support/

done

Thanks! I’m going to mark this thread resolved, and we’ll followup via email.