• Resolved astoryaboutagirl

    (@astoryaboutagirl)


    My like buttons on my posts and comments work fine but for some reason, none of my sharing buttons are working at all, they are not clickable?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support lizkarkoski

    (@lizkarkoski)

    Thanks for writing to us. I’ve looked at https://storyboutagirl.org/why-going-back-on-meds-for-mental-health-issues-is-not-failure/ and see what you mean. The sharing buttons aren’t clickable.

    Try reinstalling Jetpack and see if that makes a difference.

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.
    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter astoryaboutagirl

    (@astoryaboutagirl)

    I do have health check installed and it says there is no issues. But I will try switching to the default twenty twenty theme and and all the other suggestions you’ve provided and see if I can figure it out. Thanks so much for the suggestions.

    Thread Starter astoryaboutagirl

    (@astoryaboutagirl)

    Okay, so I was able to isolate it to my theme, which is based on _s by Automattic. I enabled troubleshooting mode in the Health Check & Troubleshooting plugin and was able to download a test _s theme that has not been modified and was able to add the code I was using to enable likes and sharing on my theme (copied directly from my theme) and was able to display the share buttons on the test theme and they work.

    So the issue must be with some of the coding I have done myself. This is as far as I could figure out to go. I am not sure how to figure it out further from here as to what I have added or changed that has caused the issue. I’m frankly surprised I got this far. I am self-teaching myself as I go. Any suggestions?

    Thread Starter astoryaboutagirl

    (@astoryaboutagirl)

    I also switched the theme in troubleshooting mode to my theme, re-enabled jetpack only and it still does not work so I know for sure it’s somewhere in my other coding. I am just at a loss as to where to go from here.

    Thread Starter astoryaboutagirl

    (@astoryaboutagirl)

    Thanks I figured it out

Viewing 5 replies - 1 through 5 (of 5 total)
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