sharrre Social icons not showing

  • Resolved frank-s

    (@frank-s)


    8 years, 9 months ago

    The issue is that not ALL the social icons appear next to the article. Only 3 of 4. I don’t know why.
    One of my websites shows TWITTER, G+, PI but not Facebook.
    Another website shows all BUT Twitter.

    The source code actually shows all 4 DIV containers but e.g. the twitter container is rendered with a 0px height, that’s why it is not showing. Why is that? A bug? Where, in SHARRRE.php or elsewhere?

    Also: different browsers show different icons: Chrome and IE/Edge seem to be similar, but still not showing all icons. Firefox shows different icons. That must be a flaw.

    I can reproduce that error on different computers and even with the Hello World post. I don’t see anything I could control. I am experiencing this on more than one HUEMAN theme websites.

    I am using WP 4.4.2 and HUEMAN 2.2.5.

    Is there a trick? FYI, all my article have ZERO as count, so… in case the count has a meaning for the visibility.
    I don’t see any settings to manage the visibility of those Shares.
    Any hint?
    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi frank-s. Welcome to the Hueman forum. I checked the Hueman demo site in the following browsers. Each one displayed all four icons and the icons were all the same:
    Chrome 48.0.2564.116
    Edge 25.10586.0
    IE 11.103.10586.0
    FF 40.0.3

    Maybe there’s some conflict with another jQuery/JS function on your site? Can you post a link to your site?

    Thread Starter frank-s

    (@frank-s)

    Hi bdbrown,
    thanks for your response — I agree, the demo runs fine.
    Your post triggered me to double-check all sites and scenarios where HUEMAN (which is an exceptional great piece of work) was used.

    I found 2 issues and resolved the sharrre icon problem:

    I identified 2 issues, both on my side:
    1) with all my testing with different HUEMAN based sites on different browsers and different computers I overlooked that I had 1 Firefox installation which was not the latest version: I hit the REFRESH VERSION button and reinstalled the whole thing. Then the issue was fixed for Hueman 2.2.5 versions.
    2) I found some sites using Hueman 2.2.3 which still did not render all icons. That issue was seen on different browsers and machines.
    I UPDATED the theme to hueman 2.2.5 and from there on I had all icons on all browsers on all machines.

    Hope this helps somebody at some point in time.
    regards
    Frank

    Thanks for posting your findings Frank. Good to know it was a relatively easy fix. If you don’t need any further assistance here please mark the topic as Resolved. Thanks.

    Thread Starter frank-s

    (@frank-s)

    It’s resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘sharrre Social icons not showing’ is closed to new replies.

Tags