• Resolved alexsor

    (@alexsor)


    We are currently using the WooCommerce Shipment Tracking plugin, but it is missing an important feature and I’m trying to find out if another shipping plugin would meet our needs.

    I’m looking for something that will ideally add a Shipment Status column to the orders page, so that we can easily see if any orders are delayed or have a shipping exception. As it is right now, short of opening the tracking link daily for each individual order, I can’t find a way to proactively manage shipping exceptions for customers. As it is, we have to just wait until they complain, which isn’t a great customer experience.

    Another option -ideally the shipping plugin would have both – is to email a report with any shipping exceptions

    Any suggestions for plugins that already accomplish either of these?

    TIA

Viewing 1 replies (of 1 total)
  • Hi @alexsor,

    I understand that you are looking for a shipment tracking plugin that shows shipment status and alerts you of any shipping exceptions. I’m happy to help you with that. ??

    There are a few plugins that might suit your needs, depending on your preferences and budget. Here are some options that I recommend:

    • WooCommerce Advanced Shipment Tracking: This plugin allows you to add shipment tracking information to your orders and display them on the order details page, the order completion email, and the customer account page. It also lets you create custom order statuses based on the shipment status, such as “Shipped”, “Out for Delivery”, “Delivered”, etc. You can also enable automatic email notifications to your customers when the shipment status changes.
    • Custom Order Status Manager: This plugin enables you to add shipment status information to your orders and display them on the order details page, the order completion email, and the customer account page.
    • YITH WooCommerce Order & Shipment Tracking: This plugin allows you to add shipment tracking information to your orders and display them on the order details page, the order completion email, and the customer account page.

    I hope this helps you find the best plugin for your needs.

Viewing 1 replies (of 1 total)
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