Shipped Emails Not Being Sent

  • Resolved tictubso

    (@tictubso)


    5 years, 3 months ago

    Hi,

    As of about 18hrs ago the ‘shipped’ (completed) emails are not being sent. I’ve checked:

    1. WooCommerce Settings – Emails – Shipped Order is enabled

    2. WooCommerce – Shipment Tracking – On which order status email to include the shipment tracking info? – Shipped is enabled

    Haven’t made any changes to our site recently. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @tictubso
    The AST plugin is not sending the shipped (completed) order emails. the plugin just adds the tracking info to the emails.
    I could not replicate your issue, it might be that something else was changed in your system?

    Thread Starter tictubso

    (@tictubso)

    Strange! Anyway it worked again fine this morning. Thanks for the reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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