Shipping address not showing on New Order Email

  • Resolved foxglove666

    (@foxglove666)


    9 years, 9 months ago

    hello and thanks for your help in advance.

    I’m using woocommerce and everything is up to date. I have recently changed to a multi site set up but this issue has happened after this update so don’t think this is what has caused the change.

    Something has gone wrong and the new order emails that get sent to me no longer have the shipping address even if it’s different from the billing address. The emails did have this for 3 months just fine but something has changed and I’m not sure what and no matter what settings I change I cant get it back. This is crucial that this is included and I need a fix asap.

    my site is https://www.foodtoyourdoor.co.uk

    Thanks again.
    David

    https://www.ads-software.com/plugins/woocommerce/

Viewing 2 replies - 16 through 17 (of 17 total)

  • what was your conflict issue… curious…

    Thread Starter foxglove666

    (@foxglove666)

    it was with the wp open hours plugin. the format of the admin email had changed and they hadn’t realised. Once I found the culprit they fixed it within the day.

Viewing 2 replies - 16 through 17 (of 17 total)
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