Shipping Address only Partially filled

Hello,
Please log in to our demo store and fulfill this order https://alidropship.new2new.com/wp-admin/post.php?post=9078&action=edit then let me know if the issue persists. If not, please send me the address of an order that the extension is not able to fulfill.
Best regards

thank you for the fast response, the order works in the demo store but not in my store. And now when I try to place orders in my store it doesn’t automatically hit the checkout button, and when I go to checkout it fills in John Doe’s info from the demo store for my order.

Please send me the address of order that you failed to fulfill.

James Smith
123 Main St
Boston, MA 02110

I also created a video of the error that’s happening to help with debugging

View post on imgur.com

• This reply was modified 2 years, 7 months ago by basedceo.

Thank you for the information and the video.
It seems that you sell only to US so you remove billing/shipping country from checkout, right?

I think this is your test order so you did not fill billing/shipping country and that could be the problem. Please edit the order address to set billing/shipping country then try again.

I’ve been trying to debug the problem and I discovered that it works perfectly when the customer fills out their phone number, but I really don’t want to require my customers to use a phone number. Is there some setting I can change to make it autofill the address without a phone number?

Phone number is a mandatory field, without it you cannot place AliExpress orders.
In the plugin settings, there’s the “default phone number” field https://docs.villatheme.com/aliexpress-dropshipping-and-fulfillment-for-woocommerce/#set_up_child_menu_3819 which can be helpful in this case.