shipping address should be required

  • Resolved bvv83

    (@bvv83)


    9 years, 4 months ago

    Hi,

    Thanks for a great module!

    I just received an order that has no shipping address filled in (while using a shipping method where the fields are shown).
    This would mean that the shipping address fields aren’t required?

    I think I can’t set up the shipping address as required in WooCommerce… Because the fields shouldn’t be required at the moment they are hidden (or there would be an unresolvable error). But when the right shipping method is chosen and the fields are shown, I believe they should be required.

    https://www.ads-software.com/plugins/woocommerce-hide-checkout-shipping-address/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bvv83

    (@bvv83)

    Apparently my customer has told me that the fields didn’t show. This would explain why they weren’t filled in and they didn’t get a required fields message.
    This issue is strange since I can’t reproduce this problem.
    Maybe it’s caused by an old browser.

    Plugin Author ronald_edelschaap

    (@ronald_edelschaap)

    Hi,

    The shipping fields are shown only when shipping is enabled and shipping destination is not set to billing address only (1st and 3rd option on the WooCommerce > Settings > Shipping page). If those settings are correct, perhaps a very old browser could be the problem or your customer didn’t notice the “ship to a different address” checkbox on the checkout page.

Viewing 2 replies - 1 through 2 (of 2 total)
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