• Resolved nimbus2006

    (@nimbus2006)


    I’m trying to create a furniture designer’s website using WooCommerce. I have a question about payment methods. Our client ships via UPS with the order and Freight.

    If the client ships via Freight, we only accept orders for items online because it is difficult to determine the size and total weight of the packaging in advance. And they want to issue a manual invoice for payment.

    Can the method of completing payment online and sending an invoice without payment be processed simultaneously on WooCommerce?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    If I understand your question correctly, you want to be able to accept payment online for some orders, and also manually invoice customers for other orders.

    This should be no problem with WooCommerce. For manual invoices, you can create manual orders via the backend of the site as described at the link below, and then use one of the Order Actions to send the invoice to the customer with a link to pay:
    https://docs.woocommerce.com/document/managing-orders/#section-16

    You can also set up multiple different payment gateways on the site. You could provide both an online payment method (such as our Stripe gateway for processing credit cards), and an “offline” gateway like the Check gateway, which would allow customers to check out without actually processing any payment online. You could rename that from “Check” to anything else you want (i.e. “Request invoice”).

    As a side note, we have a UPS Shipping extension that would allow you to display live shipping rates to customers on the site as well:
    https://woocommerce.com/products/ups-shipping-method/

    Please let me know if you have any questions, or if you meant something different regarding the payment gateways / invoices / etc

    Thread Starter nimbus2006

    (@nimbus2006)

    Hello.

    My question was about the provisional acceptance of the order with the shipping cost not being determined.
    So I could use the manual payment option you offered.

    >You could rename that from “Check” to anything else you want (i.e. “Request invoice”).

    In this case, would it be possible to separate the payment methods for the products you present from “Request invoice” (Offline gateway) only and Online gateway only for each product?

    If we can do that, we can implement the client’s preferred payment method.

    Large custom furniture needs to be quoted to the Freight company as it is in the cradle, and the shipping costs cannot be calculated at the time of the customer’s order. Large furniture cannot be paid for through the online gateway.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Using a plugin like our Conditional Shipping & Payments extension, you could set up rules to decide which payment gateways will be available at Checkout based on the contents of the Cart. This would allow you to set it so that the online gateway is not available when purchasing large furniture. You can read about the extension here:
    https://woocommerce.com/products/conditional-shipping-and-payments/

    Thread Starter nimbus2006

    (@nimbus2006)

    Thank you.

    I think this plugin solves our problem.
    With this plugin and the flexible shipping plugin, we will be able to build our client’s desired e-commerce site. Thank you for your great support and professional advice.

Viewing 4 replies - 1 through 4 (of 4 total)
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