• Resolved votedpedro

    (@votedpedro)


    Hi

    I have set a flat rate for Europe, until the weight gets to over 1kg and then the weight shipping option should work. However, the weight shipping is not showing in the shopping cart?
    Please can you help urgently.

    Thanks
    Pete

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi votedpedro can you better explain your problem? You set a free shipping up to 1Kg and then over 1 Kg starts the weight tarif calculation… It is so? But attention to let this plugin work each product must have a declared weight in the settings.

    Thread Starter votedpedro

    (@votedpedro)

    Yes, that is what I am after max.

    I have set weights for each product on their individual product pages, but doesn’t seem to work.

    Ta
    Pete

    I tested the cart on 2 pcs. and on 6 pcs. of Symmetry Anti Ageing Face Cream and I always get a flat rate of £8,90. I think you must consider to remove the flat rate or to set better the wieght range in the WBS plugin.
    Then you need to set correctly the shhping zone such this (in my case I have only one country shipping available no foreign commerce!)
    Nome zona Regione/i Metodo(i) di spedizione
    Italia Italia Weight Based Shipping
    With WooC. 3.x.x the default basic shipping is obsolete.

    Hi Pete I browsed your catalog and it is seems ok (very nice products and very fine layouted) but the cart I think needs some adjustments. I tried your offers on two different skin creams but the cart to pay is this:
    Basket
    Product Price Quantity Total
    Symmetry Anti Ageing Face Cream £25.00 £25.00
    Ultra Rich Anti Ageing Face Cream Night Formulae £17.50 £17.50
    Basket totals
    Subtotal £42.50
    Shipping Flat rate: £8.90

    Total £51.40 (indeed the sum must be 30.00 below your offers announcement!) Maybe you need to create a coupon or must set the creams as grouped with a flat price for 2 pcs.

    • This reply was modified 7 years, 2 months ago by maxxdesign.
    • This reply was modified 7 years, 2 months ago by maxxdesign.
    • This reply was modified 7 years, 2 months ago by maxxdesign.
    Plugin Author Dan

    (@dangoodman)

    Hi Pete,

    Could you provide more details on the issue you have:
    — What’s is your current shipping configuration: shipping zones, shipping methods, Weight Based Shipping rules. Screenshots would be great.
    — What order you are testing it with: total weight, items’ shipping classes, subtotal, destination.
    — What shipping options do you get for the order?
    —?What shipping options do you expect instead?

    Thread Starter votedpedro

    (@votedpedro)

    Hi Dan

    Sorry for delay in replying.
    I have some screen grabs and u and p for my site.
    How can I get those to you? as no option for attachments here.

    Ta
    Pete

    Thread Starter votedpedro

    (@votedpedro)

    Thanks Dan

    Here’s link to screen grab https://imgur.com/a/AtkGf

    ‘Shipping by weight’ option seems to be working now (see attached).
    It’s pops up once the weight goes over a certain amount, which is great.

    However, the ‘Flat rate’ option still comes up above it! I don’t want this to appear also as customers will just click that.
    Any thoughts?

    Ta
    Pete

    Hi Pete you have the Author support I see but I can say just now you have totally false set the rates; it is not simply at first but there are very logical math operations that control the weight shipping based rates and if you follows the tutorial you make what you want… Now I set in a website a flat rate for a customer but when he is ready with the new courier’s rates I can show you how it works in woocommerce based cart.
    Maxx

    • This reply was modified 7 years, 1 month ago by maxxdesign.
    Plugin Author Dan

    (@dangoodman)

    Hi Pete,

    Thank for the screenshot. There were, however, three more question:
    — What’s is your current shipping configuration: shipping zones, shipping methods, Weight Based Shipping rules. Screenshots would be great.
    — What order you are testing it with: total weight, items’ shipping classes, subtotal, destination.
    — What shipping options do you get for the order?

    Thread Starter votedpedro

    (@votedpedro)

    Hi Dan

    Here’s the screen grabs to look at…

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    I am testing for ‘Europe’ just now.
    All seems to be working as when I add more products the weight of the order obviously becomes heavier, so once the order goes above 1kg the ‘shipping by weight’ option appears (which is good). However, once this appears I don’t need the ‘Flat rate’!

    Any thoughts on how this could be done?

    Ta
    Pete

    Plugin Author Dan

    (@dangoodman)

    Thanks. In the Europe shipping zone, you can remove the built-in Flat Rate sipping method and add a sipping rule to your Weight Based Shipping method instead:
    — Title: Flat Rate;
    — Order Weight: 0-1 kg;
    — Base Cost: $8.9.

    Thread Starter votedpedro

    (@votedpedro)

    Thanks Dan
    Have I got this right… https://imgur.com/a/95bBm
    Ta
    Pete

    Plugin Author Dan

    (@dangoodman)

    Yes, it’s correct.

    Thread Starter votedpedro

    (@votedpedro)

    Thanks Dan
    The flat rate still seems to be appearing when I go over 1kg?
    Any thoughts?
    Ta
    Pete

    Plugin Author Dan

    (@dangoodman)

    Please make sure you have removed the built-in Flat Rate shipping method https://prntscr.com/gwsswr .

Viewing 15 replies - 1 through 15 (of 16 total)
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