Shipping calculate rules don′t work

  • Resolved marcelde123

    (@marcelde123)


    1 year, 1 month ago

    Hello everyone,
    I am getting desperate.

    The following problem:
    I am setting up a WooCommerce store for the USA.
    I would like to ship only to the USA. The shipping cost calculator in the shopping cart worked great, but suddenly it doesn’t anymore.
    It was set that shipping is free from $149 and costs $14.99 below.
    In retrospect, I wanted to adjust that I do not ship to Hawaii, Alaska and abroad and exclude this.
    But now unfortunately no rule works anymore.

    Does anyone have any idea?

    Thank you!

    • This topic was modified 1 year, 1 month ago by marcelde123.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey there, @marcelde123! Thanks for contacting us. I’m happy to help you.

    Can you please share screenshots of how you set up all the shipping options on your website?

    Are you using WooCommerce’s default shipping or another plugin?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter marcelde123

    (@marcelde123)

    Okay. Thanks

    • This reply was modified 1 year, 1 month ago by marcelde123.
    Thread Starter marcelde123

    (@marcelde123)

    https://gist.github.com/Marcelde123/2b29f73356bb526723fe286439a2e34c

    Thread Starter marcelde123

    (@marcelde123)

    It works again.
    I have deleted all shipping zones and rules and created new ones. Now it works again.

    Thank you anyway.

Viewing 4 replies - 1 through 4 (of 4 total)
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