Shipping calculation not working for Netherlands

Viewing 4 replies - 1 through 4 (of 4 total)
  • Saif

    (@babylon1999)

    Hello @dave88nl,

    Thank you for sharing the screenshots!

    Everything in your settings looks healthy but I couldn’t verify if your store ships to the Netherlands from WooCommerce > Settings > General.


    Link to image: https://d.pr/i/7ZuSDN


    If the Netherlands is listed there, then please attach a copy of your site’s system status report so we can look further into this.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response or in a Gist.

    Look forward to hearing back from you.

    Thread Starter dave88nl

    (@dave88nl)

    Thank you for your reply.

    I added the Netherlands as a options to send to (see image below)
    https://www.screencast.com/t/wSXuZXYo0nT

    Below you will find my status report.

    The funny thing is that the costs are there when the order has been done in my orders overview:
    https://www.screencast.com/t/rOrcnowfh

    Looking for your reply.

    Kind regards,

    Dave

    Status message:

    `
### WordPress Environment ###

WordPress address (URL): https://www.pickapop.nl
Site address (URL): https://www.pickapop.nl
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### Status report information ###

Generated at: 2023-04-06 21:18:33 +02:00
`

    Hi @dave88nl

    Thanks for sharing the requested information above.

    Checking your site’s checkout page, I can confirm that the shipping options for The Netherlands is not showing on my end as you can see below:

    For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know how it goes!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @dave88nl ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Shipping calculation not working for Netherlands’ is closed to new replies.