shipping calculator

  • Resolved jedidiah13

    (@jedidiah13)


    5 years, 9 months ago

    I’m currently experiencing an issue when people follow the “Click to Pay” link in emails, it does in fact take them to the cart where they can start the checkout process. However, the offers plugin will not allow for shipping calculation at that point. It only gives the option of local pickup. Is this intentional? Do we have to calculate and insert the shipping cost in the offer? If so this is very inconvenient.

    How can I fix this issue? If you need access to our website, I can make credentials for you to use. The site is ccrind.com

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @jedidiah13 ,

    We I don’t think the shipping calculation there is on offers plugin, That part comes with woo. Did you enabled automatic shipping calculation under woocommerce > settings > shipping?

    Whet ever settings you’ll set there will work on cart page even in case of offers.

    Please give that a shot and let me know if you still see any issues.
    Thanks!

    Thread Starter jedidiah13

    (@jedidiah13)

    I believe the problem had something to do with me being logged into our store when I was checking links. It appears to be working now. Thanks.

    Resolved.

    I’m glad to hear things are working well for you now! As such, I am going to close this ticket now, but please feel free to respond here again or create a new ticket if you have any more questions or concerns.

    Also, we would love to know what you think of our product and customer support. If you have a moment to [ leave a review ] it would be greatly appreciated.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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