Shipping calculator

Hello @webdy,

Just to make sure, are you applying the free shipping from WooCommerce directly without the use of any plugins?

Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Yes, I’m not using any plugins.

### WordPress Environment ###

WordPress address (URL): https://etnodesign.eu
Site address (URL): https://etnodesign.eu
WC Version: 6.9.3
REST API Version: ? 6.9.3
WC Blocks Version: ? 8.3.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: lt_LT
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.7
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Nepavyko: wp_remote_get(). Susisiekite su savo hostingo tiek?ju.

### Database ###

WC Database Version: 6.9.3
WC Database Prefix: wp_
Bendras duomen? baz?s dydis: 105.81MB
Duomen? baz?s duomen? dydis: 83.45MB
Duomen? baz?s indekso dydis: 22.36MB
wp_woocommerce_sessions: Duomenys: 24.79MB + Indeksas: 0.49MB + Variklis MyISAM
wp_woocommerce_api_keys: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_attribute_taxonomies: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_downloadable_product_permissions: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_order_items: Duomenys: 0.19MB + Indeksas: 0.09MB + Variklis MyISAM
wp_woocommerce_order_itemmeta: Duomenys: 1.28MB + Indeksas: 0.92MB + Variklis MyISAM
wp_woocommerce_tax_rates: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
wp_woocommerce_tax_rate_locations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_shipping_zones: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_shipping_zone_locations: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_shipping_zone_methods: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_payment_tokens: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_payment_tokenmeta: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woocommerce_log: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_actionscheduler_actions: Duomenys: 1.52MB + Indeksas: 0.78MB + Variklis InnoDB
wp_actionscheduler_claims: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_actionscheduler_groups: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_actionscheduler_logs: Duomenys: 1.52MB + Indeksas: 0.34MB + Variklis InnoDB
wp_commentmeta: Duomenys: 0.11MB + Indeksas: 0.10MB + Variklis MyISAM
wp_comments: Duomenys: 2.42MB + Indeksas: 0.24MB + Variklis MyISAM
wp_ewwwio_images: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_ewwwio_queue: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_failed_jobs: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_content_status: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_core_status: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_flags: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_languages: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
wp_icl_languages_translations: Duomenys: 0.10MB + Indeksas: 0.10MB + Variklis MyISAM
wp_icl_locale_map: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_message_status: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_mo_files_domains: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_icl_node: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_reminders: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_strings: Duomenys: 2.68MB + Indeksas: 2.10MB + Variklis MyISAM
wp_icl_string_batches: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_icl_string_packages: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_string_pages: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_icl_string_positions: Duomenys: 2.70MB + Indeksas: 0.79MB + Variklis MyISAM
wp_icl_string_status: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_string_translations: Duomenys: 0.01MB + Indeksas: 0.01MB + Variklis MyISAM
wp_icl_string_urls: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_icl_translate: Duomenys: 1.46MB + Indeksas: 0.25MB + Variklis MyISAM
wp_icl_translate_job: Duomenys: 0.02MB + Indeksas: 0.01MB + Variklis MyISAM
wp_icl_translations: Duomenys: 0.50MB + Indeksas: 0.93MB + Variklis MyISAM
wp_icl_translation_batches: Duomenys: 0.01MB + Indeksas: 0.00MB + Variklis MyISAM
wp_icl_translation_downloads: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_icl_translation_status: Duomenys: 2.43MB + Indeksas: 0.06MB + Variklis MyISAM
wp_links: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_litespeed_url: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_litespeed_url_file: Duomenys: 0.02MB + Indeksas: 0.08MB + Variklis InnoDB
wp_mailchimp_carts: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_options: Duomenys: 4.52MB + Indeksas: 0.30MB + Variklis MyISAM
wp_postmeta: Duomenys: 23.95MB + Indeksas: 8.07MB + Variklis MyISAM
wp_posts: Duomenys: 3.91MB + Indeksas: 0.92MB + Variklis MyISAM
wp_queue: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_redirection_404: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_redirection_groups: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_redirection_items: Duomenys: 0.02MB + Indeksas: 0.09MB + Variklis InnoDB
wp_redirection_logs: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_shortpixel_queue: Duomenys: 0.19MB + Indeksas: 0.41MB + Variklis InnoDB
wp_smush_dir_images: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_termmeta: Duomenys: 0.10MB + Indeksas: 0.08MB + Variklis MyISAM
wp_terms: Duomenys: 0.08MB + Indeksas: 0.19MB + Variklis MyISAM
wp_term_relationships: Duomenys: 0.40MB + Indeksas: 0.88MB + Variklis MyISAM
wp_term_taxonomy: Duomenys: 0.09MB + Indeksas: 0.11MB + Variklis MyISAM
wp_usermeta: Duomenys: 0.13MB + Indeksas: 0.04MB + Variklis MyISAM
wp_users: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
wp_wcpdf_invoice_number: Duomenys: 0.05MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wcpdf_packing_slip_number: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_admin_notes: Duomenys: 0.08MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_admin_note_actions: Duomenys: 0.05MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_category_lookup: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_customer_lookup: Duomenys: 0.06MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_download_log: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_wc_order_coupon_lookup: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_order_product_lookup: Duomenys: 0.19MB + Indeksas: 0.25MB + Variklis InnoDB
wp_wc_order_stats: Duomenys: 0.08MB + Indeksas: 0.05MB + Variklis InnoDB
wp_wc_order_tax_lookup: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_product_attributes_lookup: Duomenys: 0.48MB + Indeksas: 0.27MB + Variklis InnoDB
wp_wc_product_download_directories: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_product_meta_lookup: Duomenys: 1.52MB + Indeksas: 0.63MB + Variklis InnoDB
wp_wc_rate_limits: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_reserved_stock: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_tax_rate_classes: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_webhooks: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_woo_lithuaniapost_api_token: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_country_list: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_country_rates: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_lpexpress_terminals: Duomenys: 0.05MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_shipping_templates: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_table_rates: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woo_lithuaniapost_tracking_events: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_yith_wcwl: Duomenys: 0.00MB + Indeksas: 0.00MB + Variklis MyISAM
wp_yith_wcwl_lists: Duomenys: 0.00MB + Indeksas: 0.01MB + Variklis MyISAM
wp_yoast_indexable: Duomenys: 4.52MB + Indeksas: 1.38MB + Variklis InnoDB
wp_yoast_indexable_hierarchy: Duomenys: 0.25MB + Indeksas: 0.41MB + Variklis InnoDB
wp_yoast_migrations: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_yoast_primary_term: Duomenys: 0.06MB + Indeksas: 0.03MB + Variklis InnoDB
wp_yoast_prominent_words: Duomenys: 0.14MB + Indeksas: 0.27MB + Variklis InnoDB
wp_yoast_seo_links: Duomenys: 0.11MB + Indeksas: 0.09MB + Variklis InnoDB
wp_yoast_seo_meta: Duomenys: 0.08MB + Indeksas: 0.00MB + Variklis InnoDB

### Post Type Counts ###

acf-field: 4
acf-field-group: 3
attachment: 3153
custom_css: 1
nav_menu_item: 123
oembed_cache: 5
page: 52
polylang_mo: 2
post: 7
product: 579
product_variation: 3577
pys_event: 2
revision: 645
shop_coupon: 24
shop_order: 721
shop_order_refund: 1
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

WPML Multilingual CMS: autorius OnTheGoSystems – 4.5.6
Advanced Custom Fields PRO: autorius Elliot Condon – 5.8.0
Advanced Custom Fields: autorius Delicious Brains – 5.12.2
Akismet Anti-Spam: autorius Automattic – 4.2.4
Classic Editor (Klasikinis redaktorius): autorius WordPress programuotojai – 1.6.2
Export All URLs: autorius Atlas Gondal – 4.3
Facebook for WooCommerce: autorius Facebook – 2.6.14
Gutenberg: autorius Gutenberg Team – 13.4.0
Omniva siuntimas: autorius Omniva – 1.8.3-new
Redirection: autorius John Godley – 5.2.3
Regenerate Thumbnails Advanced: autorius ShortPixel – 2.4.0
Remove Featured Image: autorius Sumit Chattha – 1.1
Storefront Blog Excerpt: autorius Wooassist – 1.1.4
WooCommerce Weight Based Shipping: autorius weightbasedshipping.com – 5.3.23
WooCommerce Cart Count Shortcode: autorius Pronto Tools – 1.0.4
Lietuvos pa?tas WooCommerce: autorius AB "Lietuvos Pa?tas" – 1.0.0
CURCY - Multi Currency for WooCommerce: autorius VillaTheme – 2.1.22
WooCommerce Payment Gateway - Paysera: autorius Paysera – 3.2.4
Premmerce Permalink Manager for WooCommerce: autorius premmerce – 2.3.5
Woo Product Images Slider: autorius DesirePress – 1.3.0
WooCommerce Stripe Gateway: autorius WooCommerce – 6.7.0
WooCommerce Google Analytics Integration: autorius WooCommerce – 1.5.14
WooCommerce PDF Invoices & Packing Slips: autorius WP Overnight – 3.1.1
WooCommerce: autorius Automattic – 6.9.3 (update to version 7.0.0 is available)
Yoast SEO Premium: autorius Team Yoast – 18.7
Yoast SEO: autorius Team Yoast – 19.1
WP Meta and Date Remover: autorius Prasad Kirpekar – 1.9.7
WP Rocket: autorius WP Media – 3.8.8
Smush: autorius WPMU DEV – 3.9.11
WPML Media: autorius OnTheGoSystems – 2.7.0
WPML String Translation: autorius OnTheGoSystems – 3.2.1
Yoast SEO: Local: autorius Team Yoast and Arjan Snaterse – 14.4
YITH WooCommerce Compare: autorius YITH – 2.14.0
YITH WooCommerce Wishlist: autorius YITH – 3.10.0

### Inactive Plugins (6) ###

LiteSpeed Cache: autorius LiteSpeed Technologies – 4.6
PixelYourSite: autorius PixelYourSite – 9.1.1
ShortPixel Image Optimizer: autorius ShortPixel – 4.22.9
WooCommerce Multilingual & Multicurrency: autorius OnTheGoSystems – 5.0.1
WooCommerce Sequential Order Numbers: autorius SkyVerge – 1.9.6
WooCommerce Shipping & Tax: autorius WooCommerce – 1.26.1 (update to version 1.26.3 is available)

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Parduotuv?s baz?: #5 - /e-parduotuve/
Krep?elis: #193 - /krepselis/
Apmok?jimas: #7 - /apmokejimas/
Paskyra: #8 - /paskyra/
Pirkimo taisykl?s ir s?lygos: ? Puslapis nenustatytas

### Theme ###

Name: Storefront
Version: 10.0.0
Author URL: https://woocommerce.com/
Child Theme: ? – Jei kei?iate WooCommerce veikim? per t?vin? tem?
kurios kūr?jas nesate Jūs pats
rekomenduojame naudoti potemes. Daugiau infomacijos: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: storefront/woocommerce/archive-product.php
storefront/woocommerce/cart/cart-empty.php
storefront/woocommerce/cart/cart-item-data.php
storefront/woocommerce/cart/cart-shipping.php: versija 3.5.0 yra pasenusi. Naudojama versija yra 3.6.0
storefront/woocommerce/cart/cart-totals.php
storefront/woocommerce/cart/cart.php: versija 3.5.0 yra pasenusi. Naudojama versija yra 3.8.0
storefront/woocommerce/cart/cross-sells.php: versija 3.0.0 yra pasenusi. Naudojama versija yra 4.4.0
storefront/woocommerce/cart/mini-cart.php: versija 3.5.0 yra pasenusi. Naudojama versija yra 5.2.0
storefront/woocommerce/cart/proceed-to-checkout-button.php
storefront/woocommerce/cart/shipping-calculator.php: versija 3.5.0 yra pasenusi. Naudojama versija yra 4.0.0
storefront/woocommerce/checkout/review-order.php: versija 3.3.0 yra pasenusi. Naudojama versija yra 5.2.0
storefront/woocommerce/emails/admin-new-order.php
storefront/woocommerce/single-product/meta.php
storefront/woocommerce/single-product/photoswipe.php
storefront/woocommerce/single-product/price.php
storefront/woocommerce/single-product/product-attributes.php: versija 3.1.0 yra pasenusi. Naudojama versija yra 3.6.0
storefront/woocommerce/single-product/product-image.php
storefront/woocommerce/single-product/product-thumbnails.php
storefront/woocommerce/single-product/rating.php: versija 3.1.0 yra pasenusi. Naudojama versija yra 3.6.0
storefront/woocommerce/single-product/related.php: versija 3.0.0 yra pasenusi. Naudojama versija yra 3.9.0
storefront/woocommerce/single-product/review-meta.php
storefront/woocommerce/single-product/review-rating.php: versija 3.1.0 yra pasenusi. Naudojama versija yra 3.6.0
storefront/woocommerce/single-product/review.php
storefront/woocommerce/single-product/sale-flash.php
storefront/woocommerce/single-product/share.php
storefront/woocommerce/single-product/short-description.php
storefront/woocommerce/single-product/stock.php
storefront/woocommerce/single-product/tabs/additional-information.php
storefront/woocommerce/single-product/tabs/description.php
storefront/woocommerce/single-product/tabs/tabs.php: versija 2.4.0 yra pasenusi. Naudojama versija yra 3.8.0
storefront/woocommerce/single-product/title.php
storefront/woocommerce/single-product/up-sells.php

Outdated Templates: ?
					
					
						Su?inokite kaip atnaujinti pasenusius ?ablonus

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-01 08:15:46 -02:00
Options: ?
Notes: 105
Onboarding: completed

### Action Scheduler ###

?vykdytas: 2?417
Oldest: 2022-09-30 16:46:38 +0000
Newest: 2022-10-31 15:48:05 +0000

Nepavyk?s: 2
Oldest: 2022-07-22 15:25:52 +0000
Newest: 2022-10-05 14:47:33 +0000

Laukiantis: 1
Oldest: 2022-11-01 14:05:04 +0000
Newest: 2022-11-01 14:05:04 +0000

### Status report information ###

Generated at: 2022-10-31 14:00:18 -02:00

@babylon1999 thank you for your reply, is there anything else I can provide you for better understanding?

Hello,

Thanks for sending the system report.

WooCommerce Weight Based Shipping

I am not sure if you are configuring the free shipping through this plugin above.

Can you please provide a screenshot of your shipping settings? That will help to clarify.

Please navigate to WooCommerce > settings > shipping Please look for the shipping zone where the free shipping is enabled, click edit. Check if it has your minimum order amount. Example below:

Link to image: https://snipboard.io/mgpLAV.jpg

For screenshots, you may want to use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

Looking forward to hearing from you.

Hello,

yes it is correct – https://snipboard.io/jBFUMK.jpg

also here everything looks good – https://snipboard.io/pqwbv1.jpg

Hi @webdy

Thanks for your confirmation that the shipping calculator was provided by the WooCommerce Weight Based Shipping plugin.

In this case, it would be best to reach out to the developers for further assistance:

https://weightbasedshipping.com/contact

I also found the proper forum thread to post your inquiry here:

https://www.ads-software.com/support/plugin/weight-based-shipping-for-woocommerce/

Hope this helps!