Shipping calculator does not work in order page

  • Hi there!

    Quick question. The calculator works great in the cart to estimate the price. However, when in the cart, if the client does not click on “estimate shipping fees” and clicks straight on “Confirm order”, it brings him to the order page.

    Even after he fills out his shipping info, the following message appears: “Aucune méthode de livraison disponible. Assurez-vous que l’adresse que vous avez entrée est correcte ou contactez-nous si vous avez besoin d’aide.” (Sorry for the French, it says no delivery option is available). It looks like it can’t calculate on the order page like it does on the cart page.

    Can you help me make your calculator work even in the order page? Here is my website for reference: https://destinationaventure.com/boutique

    Thank you.

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  • Plugin Author pluginhive

    (@pluginhive)

    Hi,

    I just checked with the URL, the shipping rates are calculated even on the Checkout/Order page. The problem is that you seem to have set the ‘default address’ as Shipping address in WooCommerce Shipping options.

    Hence, the rates are not returned when only Billing address is provided. Once you will fill or uncheck the “Ship to different address” field, the rates will be returned.

    Hope that helps!
    Regards,

    • This reply was modified 6 years, 4 months ago by pluginhive.
Viewing 1 replies (of 1 total)
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