Shipping Cart Total not calculating correctly

  • Resolved mezpow

    (@mezpow)


    3 years, 11 months ago

    Good afternoon,

    I have noticed that my cart totals in WooCommerce are not adding up correctly after enabling a Flexible Shipping Table Rates plugin. I have products that will ship from multiple locations and therefore if two products from different shipping locations are added to the cart, two shipping methods are used. However, it seems when I choose to select the method I created from the Flexible Shipping plugin which I labelled “Express Shipping” the cart total only seems to add this method to the total cost. The other shipping method is using the Print on Demand plugin from Printful.

    I think the issue is some sort of error in the method used to calculate the WooCommerce shipping sum totals. I have a link to the screenshot here:

    https://purnimacreations.com/wp-content/uploads/2020/12/shipping-calc-issue.jpg

    In order to recreate the issue for you to test it, select a pillow (https://purnimacreations.com/product/crafting-my-heritage-sewing-the-indian-patterns-throw-pillow/) from the shop page and add to cart, then select the handbag (https://purnimacreations.com/product/crafting-my-heritage-sewing-the-indian-patterns-purse-wristlet-handbag/) and add to cart. Currently, I have only set up an Asia Shipping zone for testing so enter an Asian country as per the screenshot. After which select the express shipping option for the relevant method.

    I am not a programmer but am able to do some CSS and function overrides with instructed direction. Any help in identifying what the route issue is would be much appreciated.

    Thanks,

    Pow

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I understand that you’re using both Flexible Shipping Table Rates and Printful plugins on your site to modify the default WooCommerce shipping functionality but that does not seem to work.

    Please note that we do not develop or support Flexible Shipping Table Rates or Printful plugins in this forum and we will not be able to guarantee compatibility between WooCommerce and these two plugins.

    I’ve tested the Printful plugin a few years ago and it does modify the default shipping functionality quite a bit. I recall figuring out that Printful plugin is not compatible with quite a few other shipping plugins.

    You may want to check if the issue persists with these two plugins disabled:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I’m almost certain though that the behaviour you’re reporting is caused by incompatibility between Printful and Flexible Shipping Table Rates.

    If what you’re reporting isn’t happening with only WooCommerce plugin enabled – you may want to reach out to the support teams of Flexible Shipping Table Rate and Printful plugins, although most likely they will also not be able to guarantee compatibility between these two plugins.

    Finally, you could hire a developer to fix compatibility issues.

    In that case, I’d recommend reaching out to someone from WooCommerce.com customizations page: https://woocommerce.com/customizations/

    I hope this helps!

Viewing 1 replies (of 1 total)
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