Shipping charge being dropped in PayPal

  • Resolved snowbelly

    (@snowbelly)


    9 years, 2 months ago

    Hi there, just installed 4.1.3 of this plugin and loving it so far. Have just run into one glitch – the shipping charges are being dropped by Paypal. I can put an item in the cart and the shipping charge shows up there just fine, with the correct total. But when I click the “checkout with Paypal” button and head over to the Paypal interface, the balance listed there is just for the main product, no shipping charge added.

    Have I configured something wrong? I am use the base shipping value with a trigger “shipping” of “0.0001” on the actual item to pick up the base shipping amount.

    https://www.ads-software.com/plugins/wordpress-simple-paypal-shopping-cart/

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    The only action left is for you to ask PayPal to check your account and see if they have any idea about your issue.

    Thread Starter snowbelly

    (@snowbelly)

    I asked Paypal and they say there are no configuration problems on my account and no known bugs involving CAD and shipping.

    I’ve tried this plugin with every other currency I can think of, and it works perfectly for all currencies except CAD – shipping is carried over just fine.

    I’ve installed two different shopping cart plugins now and they both also work fine with CAD – carrying over the shipping to my Paypal account just fine.

    So…ghost in the machine? For some reason this plugin just doesn’t want to let CAD shipping go through – completely illogically!

    I’d rather use this plugin as I love its simplicity and it’s so much prettier than the other two I’ve tried. But for now I will move on to a different plugin. If anyone has been able to get this one working with CAD and shipping, I would love to hear about it!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi thank you for the extensive report. This provides great information for the developers to investigate further the CAD issue you are experiencing.

    Kind regards

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am marking this thread as resolved. No replies in 5 months.

    Thank you

Viewing 4 replies - 16 through 19 (of 19 total)
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