Shipping Class Issue

  • Resolved wpo123

    (@wpo123)


    4 years ago

    Shipping config:

    10|1|light
10|2|medium
10|3|heavy

    In my cart I have a product with class “medium”, and one with class “heavy”.

    I believe the shipping cost should be 3. However, it shows 1 on the cart page.

    Debug info:

    Peso total: 1.555
Volumen: 3052.9
Largo: 14.3
Ancho: 14.3
Alto: 10
Medidas: Array
(
    [0] => Array
        (
            [largo] => 12
            [ancho] => 12
            [alto] => 7
            [cantidad] => 1
        )

    [1] => Array
        (
            [largo] => 14.3
            [ancho] => 14.3
            [alto] => 10
            [cantidad] => 1
        )

)

Clases: Array
(
    [todas] => 1.555
    [medium] => 0.505
    [heavy] => 1.05
)
Tarifas: Array
(
    [todas] => Array
        (
            [0] => Array
                (
                    [peso] => 10
                    [importe] => 1
                )

        )

    [sin-clase] => Array
        (
            [0] => Array
                (
                    [medidas] => medium
                    [peso] => 10
                    [importe] => 2
                )

            [1] => Array
                (
                    [medidas] => heavy
                    [peso] => 10
                    [importe] => 3
                )

        )

)

    Is my configuration wrong, or is there a bug with the shipping classes?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Art Project Group

    (@artprojectgroup)

    Can you share some screenshots from products configuration and shipping cost?

    Kind regards.

    Thread Starter wpo123

    (@wpo123)

    https://ibb.co/SJ9HcZ7

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    Thread Starter wpo123

    (@wpo123)

    https://ibb.co/4KhrTWr

    Plugin Author Art Project Group

    (@artprojectgroup)

    Hi, We can’t replicate your issue with our latest version:

    Peso total: 1.555
Volumen: 3052.9
Largo: 14.3
Ancho: 14.3
Alto: 10
Medidas: Array
(
    [0] => Array
        (
            [largo] => 14.3
            [ancho] => 14.3
            [alto] => 10
            [cantidad] => 1
        )

    [1] => Array
        (
            [largo] => 12
            [ancho] => 12
            [alto] => 7
            [cantidad] => 1
        )

)

Clases: Array
(
    [todas] => 1.555
    [heavy] => 1.05
    [medium] => 0.505
)
Tarifas: Array
(
    [todas] => Array
        (
            [0] => Array
                (
                    [peso] => 10
                    [importe] => 1
                )

        )

    [medium] => Array
        (
            [0] => Array
                (
                    [peso] => 10
                    [importe] => 2
                )

        )

    [heavy] => Array
        (
            [0] => Array
                (
                    [peso] => 10
                    [importe] => 3
                )

        )

)

    Shipping cost: 3.

    Check that our rates were processed differently from yours. We use this configuration:

    10|1|light
10|2|medium
10|3|heavy

    Try to deactivate third-party plugins or try to use Health Check & Troubleshooting with Twenty Twenty, WooCommerce and our plugin activated.

    Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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