Shipping Class not being detected

  • Hi there.
    I have just created a shipping class of ‘Free Delivery’ and updated my shipping zone to charge 0 for this class.

    I have amended a couple of products to use the new shipping class, but when I checkout, the normal shipping price is displayed.

    Is there something else I need to do beside setting the zone, class and the product?

    Thanks,
    Craig

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  • Hi
    Please make sure that you are using the correct zone with free delivery class.
    Don’t you have your theme installation cached?
    If you change the shipping class to the zone that you match in, please repeat the order process and refresh your cart just to make sure that you refreshed the settings.
    Otherwise, I’d ask your hosting provider if they use internal server caching at your domain installation.
    I hope that it will help.
    M

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