Shipping Classes Behaving Strangely

  • Resolved Jon Bromell

    (@jonb1987)


    3 years, 1 month ago

    Hi Guys and Gals!

    I am attempting to implement a plugin that allows for the ordering of samples for my flooring products. All seems to be working fine except for when it comes to calculating shipping.

    The plugin “Free Product Sample for WooCommerce” by Amplify Plugins allows me to set the shipping class for the samples, so I have created a class “Samples” and within the flat rate shipping method I have changed the master cost from 34.99 to 0.00, and added Shipping class costs of 34.99 for standard shipping (of which all products are assigned) and 2.50 for samples.

    The below scenarios occur with calculation set to “Per Class”‘

    When a user adds 1 sample, the shipping is calculated correctly as 2.50.
    When a user adds any number of products, the shipping is calculated correctly as 34.99.

    When a user adds more than 1 sample, the shipping displays nothing and infact reduces the total cost by various amounts depending on the number of samples in the cart.

    When a user adds 1 sample and 1+ products, the shipping rate given is 2.50 (when it should be the higher rate of 34.99).

    If I set calculation to “Per Order” every scenario gives the shipping rate of 34.99 even when only samples are present in the cart.

    Can anyone suggest what could be going wrong?

    I appreciate any insight that anyone can offer.

    Thanks,

    Jon

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for reaching out on the WooCommerce forums.

    The plugin “Free Product Sample for WooCommerce” by Amplify Plugins allows me to set the shipping class for the samples

    So in this case, I’d recommend regarding this specific issue reaching out to the plugin support team on the following forum:

    https://www.ads-software.com/support/plugin/woo-free-product-sample/

    Kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce core plugin.

    Thanks.

    Thread Starter Jon Bromell

    (@jonb1987)

    Hi Mirko,

    The samples are clearly adhereing to the shipping class set, therefore I believe this to be an issue with Woocommerce calculating the shipping.

    I have raised a topic on the woo free product sample forum now too, and will revert to here if they agree with my assumption.

    Thanks,

    Jon

Viewing 2 replies - 1 through 2 (of 2 total)
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