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  • Thanks for reaching out @bawp11. Apology but I am not able to understand your concern. Please help me with the screenshot or more detailed explanation as shipping charges are showing correctly, where it is needed to show.

    Regards,
    Rimpa

    Thread Starter bawp11

    (@bawp11)

    Lets say there are multiple vendor products per order, one vendor charges for shipping $5 for a particular product and another vendor charges $10, which perfectly shows when customer places.

    But in the woocommerce>>WCMP commission only the vendor product price is included not the shipping charge paid by the customer.

    I thought the shipping charge will automatically add for that particular product supplied by the vendor.
    i.e
    Vendor order total = Vendor commission+shipping charges

    I have checked add shipping charges to the vendor in admin panel.
    But still the shipping charges is not included in the vendor order.

    Everything works perfectly the cart price, email sent except the shipping charges not added to the vendor in order section.

    Thanks, hope i made it clear….

    @bawp11 – If you have activated the shipping (Wp-admin >> WooCommerce >> WCMp >> Payment) permission for the vendor then the shipping cost should be visible on the commission page(woocommerce>>WCMP commission). So, please ensure that you have activated this.

    If it doesn’t work then please switch to some other basic WooCommerce theme and check if the issue persists. Also, deactivate all the themes except WooCommerce and WC-Marketplace and check if the issue is resolved.

    Regards,
    Rimpa

    Hi Rimpa,

    I have the same issue. I have activated the shipping permission, but shipping costs are not being displayed anywhere.. not in the vendor new order email, not in the commissions overview and not in the vendor dashboard.

Viewing 4 replies - 1 through 4 (of 4 total)
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