Shipping cost not changing based on state

  • Resolved jbento

    (@jbento)


    6 years ago

    The shipping costs seem to stay the same when putting in different addresses. I did a test with a Colorado address and a Indiana address and when it goes to checkout, the same shipping amount is displayed for the both.

    I am using the USPS plugin for Stamps.com, so it is generating the rates based on their standard, but something in my settings not correct, because again it is giving me the same amounts for each state.

    Can you help me figure this out?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    The next steps will depend on exactly which plugins you’re using.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter jbento

    (@jbento)

    Here you go:

    
### WordPress Environment ###

Home URL: https://auto-transport-supply.com
Site URL: https://auto-transport-supply.com
WC Version: 3.5.1
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.37 (cPanel) OpenSSL/1.0.2p mod_bwlimited/1.4
PHP Version: 5.6.38 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 64 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.0.2p

SUHOSIN Installed: –
MySQL Version: 5.6.38
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 14.29MB
Database Data Size: 11.17MB
Database Index Size: 3.12MB
wp_woocommerce_sessions: Data: 1.62MB + Index: 0.06MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
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wp_eshop_downloads: Data: 0.02MB + Index: 0.00MB
wp_eshop_download_orders: Data: 0.02MB + Index: 0.02MB
wp_eshop_emails: Data: 0.02MB + Index: 0.00MB
wp_eshop_option_names: Data: 0.02MB + Index: 0.00MB
wp_eshop_option_sets: Data: 0.02MB + Index: 0.00MB
wp_eshop_orders: Data: 0.02MB + Index: 0.03MB
wp_eshop_order_items: Data: 0.02MB + Index: 0.02MB
wp_eshop_rates: Data: 0.02MB + Index: 0.00MB
wp_eshop_states: Data: 0.02MB + Index: 0.02MB
wp_eshop_stock: Data: 0.02MB + Index: 0.02MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_options: Data: 2.50MB + Index: 0.06MB
wp_postmeta: Data: 1.48MB + Index: 0.61MB
wp_posts: Data: 0.17MB + Index: 0.09MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.02MB + Index: 0.03MB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wp_usermeta: Data: 0.02MB + Index: 0.03MB
wp_users: Data: 0.02MB + Index: 0.05MB
wp_vslider: Data: 0.02MB + Index: 0.02MB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
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wp_wfBlocks: Data: 0.02MB + Index: 0.02MB
wp_wfBlocks7: Data: 0.01MB + Index: 0.01MB
wp_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB
wp_wfConfig: Data: 0.27MB + Index: 0.00MB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB
wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB
wp_wfFileMods: Data: 2.52MB + Index: 0.00MB
wp_wfHits: Data: 1.02MB + Index: 1.14MB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB
wp_wfKnownFileList: Data: 0.49MB + Index: 0.07MB
wp_wfLeechers: Data: 0.02MB + Index: 0.00MB
wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB
wp_wfLockedOut: Data: 0.02MB + Index: 0.00MB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB
wp_wfLogins: Data: 0.06MB + Index: 0.03MB
wp_wfNet404s: Data: 0.02MB + Index: 0.02MB
wp_wfNotifications: Data: 0.00MB + Index: 0.00MB
wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB
wp_wfScanners: Data: 0.02MB + Index: 0.00MB
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wp_wfThrottleLog: Data: 0.02MB + Index: 0.02MB
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wp_wfVulnScanners: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB
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wp_wpsc_cart_contents: Data: 0.00MB + Index: 0.00MB
wp_wpsc_cart_item_meta: Data: 0.00MB + Index: 0.00MB
wp_wpsc_checkout_forms: Data: 0.00MB + Index: 0.01MB
wp_wpsc_claimed_stock: Data: 0.00MB + Index: 0.00MB
wp_wpsc_coupon_codes: Data: 0.00MB + Index: 0.00MB
wp_wpsc_currency_list: Data: 0.02MB + Index: 0.01MB
wp_wpsc_download_status: Data: 0.00MB + Index: 0.00MB
wp_wpsc_meta: Data: 0.00MB + Index: 0.01MB
wp_wpsc_product_rating: Data: 0.00MB + Index: 0.00MB
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wp_wpsc_region_tax: Data: 0.00MB + Index: 0.00MB
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wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB

### Post Type Counts ###

attachment: 135
itrans-slider: 1
nav_menu_item: 14
page: 20
portfolio: 13
post: 1
product: 153
revision: 21
shop_order: 2
wafs: 1
woo_discount: 7
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (25) ###

Social Media Widget by Acurax: by Acurax – 3.2.7
Breadcrumb NavXT: by John Havlik – 6.2.1
Contact Form 7: by Takayuki Miyoshi – 5.0.5
Disable Comments: by Samir Shah – 1.8.0
Duplicate Page: by mndpsingh287 – 2.8
Exclude Pages From Menu: by Vinod Dalvi – 2.0
Exclude Pages from Navigation: by Simon Wheatley – 1.92
Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.17.69
One Click Demo Import: by ProteusThemes – 2.5.1
Page Links To: by Mark Jaquith – 3.0.1
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.0.1
Remove Footer Credit: by Macho Themes – 1.0.3
Page Builder by SiteOrigin: by SiteOrigin – 2.9.1
SiteOrigin Widgets Bundle: by SiteOrigin – 1.13.2
TemplatesNext ToolKit: by TemplatesNext – 3.1.5
TinyMCE Advanced: by Andrew Ozz – 4.8.0
Under Construction: by WebFactory Ltd – 3.15
Stamps.com WooCommerce Extension (USPS): by WooForce – 1.9.12 – Not tested with the active version of WooCommerce
vSlider: by Mr.Vibe – 4.1.2
Woo Discount Rules: by Flycart Technologies LLP – 1.6.19
WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.5.1
Wordfence Security: by Wordfence – 7.1.16
Yoast SEO: by Team Yoast – 9.0.3 – Not tested with the active version of WooCommerce
Testimonials Manager: by dnesscarkey
Gobala Krishnan – 1.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #14 - /products-page/
Cart: #390 - /cart/
Checkout: #393 - /checkout/
My account: ? Page not set
Terms and conditions: ? Page not set

### Theme ###

Name: i-excel
Version: 1.4.6
Author URL: https://templatesnext.org/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    Sorry about the delay! I lost the notifications on my end.

    Have you been able to solve this?

    Thread Starter jbento

    (@jbento)

    I had to put in all the size information. Some fields were left blank. Once I did that, there was success??

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    I’m glad to hear you were able to solve it – and thanks for letting us know what your solution was!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Shipping cost not changing based on state’ is closed to new replies.