• Resolved khan.shabnam

    (@khanshabnam)


    Hello

    We are using latest version of wp and WooCommerce. After upgrade woocoomerce version from 6.8 to 7.6. We are getting issue where shipping radio buttons are showing but neither the shipping cost shown nor its in the calculations. Shipping cost also not shown in the order details in backend too. We checked all shipping settings are correct and same as before.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @khanshabnam

    Thanks for reaching out!

    I am sorry to hear that after you updated your WooCommerce plugin from 6.8 to 7.6, shipping costs are not being calculated on your checkout page, correct?

    As a first step, please make sure that you are using the minimum server recommendation to run WooCommerce smoothly.

    If yes, please share with us a screenshot of the following items below:

    • General Settings (WooCommerce > Settings > General)
    • Shipping Settings (WooCommerce > Settings > Shipping)
    • Checkout page not showing the shipping costs

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Hi @khanshabnam

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping Cost not showing and not include in calculations in checkout page’ is closed to new replies.