Shipping cost not showing or adding to cart total

  • Resolved briangsmith88

    (@briangsmith88)


    8 years, 3 months ago

    The shipping type and value (cost) is no longer showing up on any of my products that are added to the cart. Any help in troubleshooting this is appreciated.

    Site: https://www.airdraulicsinc.com/

    ### WordPress Environment ###

Home URL: https://www.airdraulicsinc.com
Site URL: https://www.airdraulicsinc.com
WC Version: 2.6.4
Log Directory Writable: ?
WP Version: 4.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.24
PHP Post Max Size: 65 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.35.0
OpenSSL/1.0.1

SUHOSIN Installed: –
MySQL Version: 5.6.25
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.5
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?

### Active Plugins (18) ###

Admin Post Navigation: by Scott Reilly – 2.0
Advanced Custom Fields: by Elliot Condon – 4.4.8
Contact Form 7: by Takayuki Miyoshi – 4.5
Custom Field Bulk Editor: by SparkWeb Interactive
Inc. – 1.9.1

Google XML Sitemaps: by Arne Brachhold – 4.0.8
Meta Box: by Rilwis – 4.8.7
Newsletter Sign-Up: by Danny van Kooten – 2.0.6
NextGEN Gallery: by Imagely – 2.1.49
Post Navigator: by Plugify – 1.3.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri
INC – 1.8.1

WooCommerce Call for Price: by Algoritmika Ltd – 2.0.1
Woocommerce Freight Shipping Method: by Brian Smith –
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.2
WooCommerce: by WooThemes – 2.6.4
Yoast SEO: by Team Yoast – 3.4.2
WPtouch Pro: by BraveNewCode Inc. – 4.1.2
YITH WooCommerce Badge Management: by YITHEMES – 1.2.9

### Settings ###

Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator:
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #139 - /shop/
Cart: #2954 - /cart/
Checkout: #141 - /checkout/
My Account: #143 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name:
Version: – 0 is available
Author URL:
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ? Not Declared

### Templates ###

Overrides: wordpress-theme-default/woocommerce/archive-product.php version 1.6.4 is out of date. The core version is 2.0.0
wordpress-theme-default/woocommerce/content-product.php version 1.6.4 is out of date. The core version is 2.6.1
wordpress-theme-default/woocommerce/content-single-product.php
wordpress-theme-default/woocommerce/global/wrapper-end.php
wordpress-theme-default/woocommerce/global/wrapper-start.php
wordpress-theme-default/woocommerce/loop/add-to-cart.php version 1.6.4 is out of date. The core version is 2.5.0
wordpress-theme-default/woocommerce/loop/pagination.php version 1.6.4 is out of date. The core version is 2.2.2
wordpress-theme-default/woocommerce/loop/price.php
wordpress-theme-default/woocommerce/single-product/add-to-cart/external.php version 1.6.4 is out of date. The core version is 2.1.0
wordpress-theme-default/woocommerce/single-product/add-to-cart/grouped.php version 1.6.4 is out of date. The core version is 2.1.7
wordpress-theme-default/woocommerce/single-product/add-to-cart/simple.php version 1.6.4 is out of date. The core version is 2.1.0
wordpress-theme-default/woocommerce/single-product/meta.php
wordpress-theme-default/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9
wordpress-theme-default/woocommerce/single-product/product-attributes.php version 1.6.4 is out of date. The core version is 2.1.3
wordpress-theme-default/woocommerce/single-product/product-image.php version 1.6.4 is out of date. The core version is 2.6.3
wordpress-theme-default/woocommerce/single-product/product-thumbnails.php version 1.6.4 is out of date. The core version is 2.6.3
wordpress-theme-default/woocommerce/single-product/related.php
wordpress-theme-default/woocommerce/single-product/review.php version 1.6.4 is out of date. The core version is 2.6.0
wordpress-theme-default/woocommerce/single-product/sale-flash.php
wordpress-theme-default/woocommerce/single-product/share.php
wordpress-theme-default/woocommerce/single-product/short-description.php
wordpress-theme-default/woocommerce/single-product/tabs/description.php version 1.6.4 is out of date. The core version is 2.0.0
wordpress-theme-default/woocommerce/single-product/title.php
wordpress-theme-default/woocommerce/single-product/up-sells.php
wordpress-theme-default/woocommerce/single-product.php

: Learn how to update outdated templates

    https://www.ads-software.com/plugins/woocommerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Do you have shipping zones / methods set up? Can you screenshot your shipping zones and settings?

    Also try temporarily switching back to the WordPress Twenty Sixteen Theme, or Storefront, and disable all plugins except for WooCommerce. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Thread Starter briangsmith88

    (@briangsmith88)

    Shipping zones:

    https://i345.photobucket.com/albums/p383/briangsmith88/Screen%20Shot%202016-08-23%20at%203.19.21%20PM_zpshgjquznm.png

    Which settings are you referring to?

    I switched back to the 2016 theme without disabling plugins and the shipping rates show up with a list menu. The shipping method for the shipping zone is also showing up on products now, which is great, but when I add a shipping markup on a product, it doesn’t show up (but it does on the 2016 theme under one of the list options).

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    I switched back to the 2016 theme without disabling plugins and the shipping rates show up with a list menu.

    It sounds like your theme is causing this conflict then. You will need to contact the the theme authors.

    Thread Starter briangsmith88

    (@briangsmith88)

    I’ve found that the theme of this site is customized (description/author not listed anywhere). Any other suggestions would be helpful.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Do you know who customized it? You should try to contact whoever you had build the theme.

    Otherwise, you may need to switch themes or hire a developer to help you fix your current one:

    – https://jobs.wordpress.net/
    – https://codeable.io/
    – https://woocommerce.com/experts/?project-scope%5B0%5D=1819

    Hi,

    Unfortunately, I am also facing the same issue, shipping cost is not showing in the cart. I have set up the shipping zone too. I am using storefront theme. I have tried many ways but nothing is working out. I am sharing my system report for your reference.

    
### WordPress Environment ###

Home URL: https://jijyra.com
Site URL: https://jijyra.com
WC Version: 2.6.4
Log Directory Writable: ?
WP Version: 4.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache Phusion_Passenger/4.0.10 mod_bwlimited/1.4 mod_fcgid/2.3.9
PHP Version: 5.6.24
PHP Post Max Size: 32 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.36.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.26
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.4
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?

### Active Plugins (7) ###

Akismet: by Automattic – 3.2
Hello Dolly: by Matt Mullenweg – 1.6
Homepage Control: by WooThemes – 2.0.2
Simple Social Icons: by Nathan Rice – 1.0.13
WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2
WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0
WooCommerce: by WooThemes – 2.6.4

### Settings ###

Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My Account: #7 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Storefront
Version: 2.1.2
Author URL: https://woocommerce.com/
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –
    Thread Starter briangsmith88

    (@briangsmith88)

    So what I ended up doing temporarily as my shipping markup would not work as well, was install this plugin. It is a little tedious as you have to add cost for every product, but you can at least add shipping to each product so your site is functional.

Viewing 7 replies - 1 through 7 (of 7 total)
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