Shipping costs

  • Resolved a0394

    (@a0394)


    3 years, 3 months ago

    Hi, i’m having a problem with this, when i merge two orders the shipping doubles, i have table rate so i was wondering is there a way to have only the highest shipping cost (of one of the child orders) applied?
    My client is not very tech-savy, so i want him to merge orders in the “normal” orders page of woocommerce, not the one of your plugin which can be overwhelming for him.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support richiewatson

    (@richiewatson)

    When you select orders to merge, you can choose any order as a parent order. The information of the selected order as parent will be kept after merging. Please select the order with higher shipping cost as parent order while merging.

    Thread Starter a0394

    (@a0394)

    Hi Richie, thanks for the fast reply.
    Is this option available also in the “all products” section of woocommerce when i select two orders and apply bulk action?

    Plugin Support richiewatson

    (@richiewatson)

    The merging option is available in WooCommerce > Orders and it is only for merging the orders. Can you please explain about the products?

    Thread Starter a0394

    (@a0394)

    Sorry, my bad, i was referring to the “all orders” page, not products

    Plugin Support richiewatson

    (@richiewatson)

    Yes you can find Combine selected orders option in the bulk action to merge selected orders.

    Thread Starter a0394

    (@a0394)

    Yeah i’m aware of that, but i can’t find the parent order option there.

    Plugin Support richiewatson

    (@richiewatson)

    Please turn ON actions column from Screen Options. Under actions column you will find the select as parent button.

    Thread Starter a0394

    (@a0394)

    Hi, thanks for your reply, i’ve turned on “actions” and now when i select two orders and from bulk actions -> combine selected orders i see the button you’re talking about, but if i choose one as a parent and then do the merge, the shipping costs still get doubled

    Plugin Support richiewatson

    (@richiewatson)

    @a0394 we will try to reproduce the issue on our end and will resolve it if we could recreate.

    Plugin Support richiewatson

    (@richiewatson)

    @a0394 new feature is added to the plugin to apply highest shipping cost after combining the orders. You can select this option in general settings under optional area.

    Video Tutorial

    • This reply was modified 3 years, 3 months ago by richiewatson.
Viewing 10 replies - 1 through 10 (of 10 total)
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