Shipping error

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  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @nemat,

    If I understand correctly, even after adding weight to the product, you are still getting the “no weight included” error? This product shows USPS shipping rates for other countries, correct?

    If the above is correct, if you have any cache plugins, could you please flush cache to see if that helps?

    Could we also get the weight and dimensions of the product as well as screenshots of all your shipping settings? You can upload the screenshots to your site’s media library and share the link with us, or you can use a service like Snaggy (https://snag.gy), Droplr (https://droplr.com/) or CloudApp (https://www.getcloudapp.com/) to share the image file.

    Thanks,

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @nemat

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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