• I’m calculating shipping fee according to this formula :
    5 + [fee percent=”15″ min_fee=”3,99”]

    Delivery of 1 pcs. of the product Plinthe MD008 with price 19,35€ TTC must cost 8,99€
    but it gives7,42 € can you please explain me why ?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter favoridecor

    (@favoridecor)

    Hello,

    Thank you, now we know that there is no influence of another plugin to the formula, that’s grat already.

    But I need to have TTC and HT prices so just delete the?taxes?is not a perfect solution. Can you please explain me how it works if I have taxes in my case it’s 20%

    Thread Starter favoridecor

    (@favoridecor)

    I just want to understand how with the TOTAL 19,35?€ , 20% tax rate and formula : 5 + [fee percent=”15″ min_fee=”3,99”] I have delivery fee ?7,42?€ ?

    Thank you for reaching back, clarifying things further @favoridecor .

    I just want to understand how with the TOTAL 19,35?€ , 20% tax rate and formula : 5 + [fee percent=”15″ min_fee=”3,99”] I have delivery fee ?7,42?€ ?

    After extensive testing, It appears there is something odd with the formula 5 + [fee percent="15" min_fee="3,99"], as it results in 8,99 (as in, 5+3,99, disregarding the percentage part) during my testing.

    When the min_fee="3,99" is taken out, the calculation is working as expected.

    Therefore, I’d recommend revisiting the calculation on your end.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

    Thread Starter favoridecor

    (@favoridecor)

    Yes, I supposed to get 8,99 as answer.

    “Therefore, I’d recommend revisiting the calculation on your end.” – what do you mean by these ? The formula doesn’t work how can I change my calculations ?

    Hey, @favoridecor!

    We are currently working on an issue regarding using commas on shipping values. Up until now, I haven’t seen the issue affect this specifically, but since we still haven’t figured out why this isn’t working, do you mind testing it to see if it changes anything?

    Can you please check if everything works correctly if you use the minimum fee as 4, instead of 3,99 (or another number without commas)?

    Please let us know how it goes.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter favoridecor

    (@favoridecor)

    Hello,

    ?Sure, if I use the minimum fee as 4, instead of 3,99 it changes nothing. The same result.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @favoridecor

    It seems we’ve stumbled upon a bug that requires our Dev’s attention. Could you please create a bug report in our GitHub repo here? Please include all your findings. We really appreciate your help!

    We look forward to assisting you further.

Viewing 7 replies - 16 through 22 (of 22 total)
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