• Resolved Robby Barnes

    (@robby-barnes)


    Hi folks,
    
    Until recently all of our products have had shipping fees included in their prices. They were all listed as Unclassified and the notation Free Shipping appeared on cart and checkout pages.
    
    A week ago I was asked to apply a shipping fee of $5 for one new product.
    
    I set up a Flat Rate shipping method (called "Book, ETR") and applied it to the U.S. shipping zone.
    
    I also made a Shipping Class, also called "Book, ETR", and applied it only to the new product.
    
    I used the formula 5 * [qty ] for the calculation.
    
    Unfortunately, it appears that the $5 fee became associated with all products shipped to the U.S. zone.
    
    It also seems to have accumulated in each user's browser.
    
    For example, the Checkout page for one order showed:
    
    Book X 1 $17.95
    
    Subtotal $17.95
    
    Shipping "Book, ETR" $10.00
    
    Total $27.95
    
    I had to remove the "Book ETR" shipping method and classification in order eliminate the problem
    
    However, I would like to set things up in a way that avoids duplicating the problem I had.
    
    To repeat, I would like to apply a shipping fee to only one product and leave all the others with no shipping fee.
    
    Thanks in advance for any and all help,
    
    Robby Barnes
    
    +++
    
    WC Status Report 2023-7-25
    
    
     WordPress Environment
    
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    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @robby-barnes

    From your provided information, it seems like the shipping fee is being applied to all the products instead of just the one specific product. This might be because the shipping class “Book, ETR” was applied to the U.S. shipping zone as a whole, instead of just the specific product.

    Here’s a step-by-step guide on how you can set up a specific shipping fee for a single product:

    1. Create a Shipping Class: Go to WooCommerce > Settings > Shipping > Shipping Classes and click on ‘Add Shipping Class’. Name it “Book, ETR” or something that you can easily identify. Don’t assign it to any products yet.
    2. Set up a Flat Rate for the Shipping Class: Navigate to WooCommerce > Settings > Shipping and select the U.S. shipping zone. Click on ‘Add Shipping Method’ and select ‘Flat Rate’. Name it “Book, ETR”. In the settings for this Flat Rate, set the Cost to $0. This will ensure that other products do not have an additional fee.
    3. Add a Shipping Class Cost: Still in the Flat Rate settings, you’ll see an option for ‘Shipping Class Cost’. Here, you can add your formula. In your case, it should be $5 * [qty]. This will add the $5 shipping fee to any product that has the “Book, ETR” shipping class.
    4. Assign the Shipping Class to the Product: Finally, go to the product page of the product you want to apply the shipping fee to. In the Shipping tab, you will see an option for ‘Shipping Class’. Select “Book, ETR” from the dropdown.

    This should solve your issue. Now, only the specific product will have the $5 shipping fee, and all other products will remain with free shipping.

    Alternatively, you can use our Per Product Shipping extension. It allows you to define separate shipping costs per product, which are combined at checkout to provide a total shipping cost.

    Here at WooCommerce.com, we’ve got you covered with a a 30-day money-back guarantee. Feel free to cancel if the extension doesn’t meet your expectations, and we’ll happily refund your money.

    Please try these steps and let us know if you encounter any issues.

    Thanks!

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