• Resolved macktheone

    (@macktheone)


    I have created a multiple shipping options including a free delivery however woocommerce is only sending one shipping option to google merchant centre and pricing is also very wiered , I have tried deleting and reupload but nothing helps, Woocomerce just keep on overriding the shipping data on merchant centre

    i have now attached a system report and also attached images from the shipping tab on my site and from google merchant

    I have attached the system report from woocomerce below

    <br>### WordPress Environment ###<br><br>WordPress address (URL): https://epackagingdirect.co.uk<br>Site address (URL): https://epackagingdirect.co.uk<br>WC Version: 9.3.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.2.24<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000000<br>cURL Version: 8.9.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.3.3<br>WC Database Prefix: wxcp_<br>Total Database Size: 90.41MB<br>Database Data Size: 71.76MB<br>Database Index Size: 18.65MB<br>wxcp_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wxcp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wxcp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_actionscheduler_actions: Data: 2.52MB + Index: 1.45MB + Engine InnoDB<br>wxcp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_actionscheduler_logs: Data: 1.52MB + Index: 1.88MB + Engine InnoDB<br>wxcp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wxcp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>wxcp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>wxcp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wxcp_e_submissions_values: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wxcp_ewwwio_images: Data: 1.52MB + Index: 1.72MB + Engine InnoDB<br>wxcp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wxcp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wxcp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wxcp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_links: Data: 0.06MB + Index: 0.08MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_newsletters: Data: 0.08MB + Index: 0.05MB + Engine InnoDB<br>wxcp_mailpoet_scheduled_task_subscribers: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_scheduled_tasks: Data: 0.09MB + Index: 0.06MB + Engine InnoDB<br>wxcp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_sending_queues: Data: 0.16MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wxcp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wxcp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB<br>wxcp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_options: Data: 8.47MB + Index: 0.22MB + Engine InnoDB<br>wxcp_postmeta: Data: 20.34MB + Index: 3.84MB + Engine InnoDB<br>wxcp_posts: Data: 24.36MB + Index: 0.53MB + Engine InnoDB<br>wxcp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_rank_math_analytics_ga: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wxcp_rank_math_analytics_gsc: Data: 3.23MB + Index: 4.63MB + Engine InnoDB<br>wxcp_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wxcp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wxcp_rank_math_internal_links: Data: 0.20MB + Index: 0.06MB + Engine InnoDB<br>wxcp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_rank_math_redirections: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wxcp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_slides: Data: 0.16MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_slides7: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wxcp_term_taxonomy: Data: 0.16MB + Index: 0.03MB + Engine InnoDB<br>wxcp_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wxcp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wxcp_usermeta: Data: 0.11MB + Index: 0.06MB + Engine InnoDB<br>wxcp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wxcp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wxcp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wxcp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wxcp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_woo_shippment_provider: Data: 0.16MB + Index: 0.00MB + Engine InnoDB<br>wxcp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wxcp_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wxcp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wxcp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wxcp_yith_wcan_cache: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>acf-field: 3<br>acf-field-group: 2<br>attachment: 1490<br>cms_block: 23<br>custom_css: 2<br>customize_changeset: 12<br>elementor_library: 2<br>elementor-hf: 1<br>etheme_mega_menus: 5<br>etheme_slides: 2<br>mailpoet_page: 1<br>mc4wp-form: 2<br>nav_menu_item: 71<br>oembed_cache: 4<br>page: 20<br>portfolio: 9<br>post: 8<br>product: 68<br>product_variation: 63<br>rank_math_schema: 1<br>revision: 1324<br>rm_content_editor: 1<br>shop_coupon: 1<br>shop_order: 9<br>shop_order_refund: 3<br>staticblocks: 2<br>upcp_product: 1<br>wccs_showcase: 1<br>woodmart_layout: 3<br>woodmart_sidebar: 1<br>woodmart_size_guide: 1<br>woodmart_slide: 3<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpcf7_contact_form: 3<br>yith_wcan_preset: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (29) ###<br><br>Secure Custom Fields: by www.ads-software.com – 6.3.10.2<br>All-in-One WP Migration: by ServMask – 7.87<br>Contact Form 7: by Takayuki Miyoshi – 5.9.8<br>Debloat: by asadkn – 1.2.8<br>Elementor Pro: by Elementor.com – 3.25.1<br>Elementor: by Elementor.com – 3.25.3<br>EWWW Image Optimizer: by Exactly WWW – 7.9.1<br>Google for WooCommerce: by WooCommerce – 2.8.6<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.9.18<br>MailPoet: by MailPoet – 5.3.5<br>Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.5.3<br>Permalink Manager for WooCommerce: by BeRocket – 1.0.8.2<br>product-variation: by  –<br>Slider Revolution: by ThemePunch – 6.7.20<br>Safe SVG: by 10up – 2.2.6<br>Rank Math SEO PRO: by Rank Math – 3.0.74<br>Rank Math SEO: by Rank Math – 1.0.231<br>Tawk.to Live Chat: by Tawkto – 0.8.6<br>Advanced Shipment Tracking for WooCommerce: by zorem – 3.7.0<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Stripe Gateway: by Stripe – 8.8.1<br>Google Analytics for WooCommerce: by WooCommerce – 2.1.7<br>WooPayments: by WooCommerce – 8.4.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.3<br>WooCommerce: by Automattic – 9.3.3<br>Woodmart Core: by  – 1.0.44<br>ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 3.0.0<br>WordPress Importer: by wordpressdotorg – 0.8.3<br>WP Mail SMTP: by WP Mail SMTP – 4.1.1<br><br>### Inactive Plugins (0) ###<br><br><br>### Must Use Plugins (1) ###<br><br>Elementor Safe Mode: by Elementor.com – 1.0.0<br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: GBP (£)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 377 KB<br><br>### WC Pages ###<br><br>Shop base: #3430 - /shop/<br>Cart: #21 - /cart/ -  Contains the [woocommerce_cart] shortcode<br>Checkout: #3047 - /checkout/ -  Contains the [woocommerce_checkout] shortcode<br>My account: #11 - /my-account/<br>Terms and conditions: #2811 - /terms/<br><br>### Theme ###<br><br>Name: Woodmart<br>Version: 7.6.0<br>Author URL: https://themeforest.net/user/xtemos<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php<br><br><br>### WooPayments ###<br><br>Version: 8.4.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 233396014<br>Account ID: acct_1PJL3gCI83LM7TrU<br>Payment Gateway: ? Needs setup<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: advanced<br>Enabled Fraud Filters: AVS Verification<br>Multi-currency: Enabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Disabled<br><br>### MailPoet ###<br><br>Sending Method: MailPoet<br>Send all site's emails with: Current sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://epackagingdirect.co.uk?mailpoet_router&endpoint=cron_daemon&action=ping<br><br>### WooCommerce PayPal Payments ###<br><br>Onboarded: ?<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: ?<br>Google Pay: ?<br>Fastlane: –<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ? Next scheduled: 2024-11-01 15:45:49 +00:00<br>Options: ?<br>Notes: 72<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Canceled: 2<br>Oldest: 2024-10-15 00:17:37 +0000<br>Newest: 2024-10-17 00:50:52 +0000<br><br>Complete: 20,101<br>Oldest: 2024-10-06 10:53:14 +0000<br>Newest: 2024-11-01 15:36:37 +0000<br><br>Failed: 40<br>Oldest: 2022-11-01 23:40:51 +0000<br>Newest: 2024-10-24 12:06:13 +0000<br><br>Pending: 8<br>Oldest: 2024-11-01 15:38:37 +0000<br>Newest: 2024-11-03 10:54:11 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-11-01 15:37:43 +00:00<br>
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello macktheone,

    Thank you for contacting WooCommerce support.

    I understand you’ve created multiple shipping options, including free delivery, but WooCommerce only sends one shipping option to Google Merchant Center, and the pricing appears incorrect. You’ve tried re-uploading, but WooCommerce keeps overriding the shipping data.

    To confirm, are you only adding shipping options on the site and not directly in the Google Merchant Center? Have you followed the instructions in this guide?
    Google for WooCommerce Setup and Configuration

    Lastly, could you share a screenshot of the shipping rates in your settings?
    Here’s an example: Shipping Information Guide.

    Looking forward to your response. ??

    Thread Starter macktheone

    (@macktheone)

    Yes i am adding in the wordpress not in merchant centre. I did followed it correctly , please find attached screenshots, pls find images https://imgur.com/a/1AGELuq

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello macktheone,

    Thank you for your reply.

    I checked the screenshot you shared and noticed that there is a “Next day delivery” shipping method added to Google Merchant Center. It was not there when you shared screenshots in the first message.
    Could you tell me how was that added to the GMC?

    Additionally, to better understand the shipping configuration, could edit all 6 shipping methods on your site and share screenshots with me?

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there, I’ll mark this as resolved since we haven’t received a reply. We’re here whenever you’re ready to pick this back up.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.