Shipping is not charged
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The system is not charging the customer for shipping.
According to the log image the shipment is listed but is not adding up to the total value.
log image -> https://www.artseries.com.br/wp-content/uploads/2016/06/print-boleto.jpg
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Hi @lenz_poa,
I’m taking a look in this subject.
I could not access your screenshot due to permission denied. Can you give a hint, step-by-step on how to reproduce your problem?
Regards
Hi
Follow the link again.
https://www.artseries.com.br/print-boleto.jpg
Basically what happens is that the plugin in some cases mainly in the ticket is not adding the value of the freight in the purchase as you can see in the image.
Sorry follow de correct link https://atacado.artseries.com.br/print-boleto.jpg
Here is the log of the last purchase with ticket that the problem occurred.
05-16-2017 @ 18:39:38 – [successful_request] – starting to process ipn update…
05-16-2017 @ 18:39:38 – [successful_request] – updating metadata and status with data: {
“statement_descriptor”: null,
“captured”: true,
“fee_details”: [],
“date_last_updated”: “2017-05-16T17:39:28.000-04:00”,
“date_created”: “2017-05-16T17:39:28.000-04:00”,
“id”: 2736586336,
“issuer_id”: null,
“order”: [],
“external_reference”: “AS-33529”,
“description”: “Camiseta Caveira Daft Punk x 1”,
“transaction_amount”: 79,
“card”: [],
“transaction_details”: {
“total_paid_amount”: 79,
“payment_method_reference_id”: “2340419708”,
“net_received_amount”: 0,
“financial_institution”: null,
“installment_amount”: 0,
“external_resource_url”: “https:\/\/www.mercadopago.com\/mlb\/payments\/ticket\/helper?payment_id=2736586336&payment_method_reference_id=2340419708&caller_id=178886062”,
“overpaid_amount”: 0
},
“coupon_amount”: 0,
“call_for_authorize_id”: null,
“metadata”: [],
“currency_id”: “BRL”,
“collector_id”: 179220134,
“status”: “pending”,
“sponsor_id”: 208686191,
“deduction_schema”: “PROACTIVE_6”,
“payment_method_id”: “bolbradesco”,
“additional_info”: {
“payer”: {
“first_name”: “LUCAS”,
“phone”: {
“number”: “(12) 98835-9078”
},
“address”: {
“zip_code”: “12243-010”,
“street_name”: “Rua Madre Paula de S?o José \/ S?o José dos Campos SP BR”
},
“last_name”: “TELES”
},
“items”: [
{
“id”: “23936”,
“title”: “Camiseta Caveira Daft Punk x 1”,
“picture_url”: “https:\/\/www.artseries.com.br\/wp-content\/uploads\/2016\/12\/camiseta-caveira-daft-punk-cinza-mescla-cabide.jpg”,
“description”: “h2-classitemsPrimaryInfo-styletext-align-leftCstrongamiseta-Caveira-Daft-Punk-strongh2-p-styletext-align-justifyCamiseta-Caveira-Daft-Punk-é-produzida-com-exclusividade-para-a-Artseries.p-p-style”,
“category_id”: “fashion”,
“quantity”: “1”,
“unit_price”: “79”
},
{
“id”: null,
“title”: “span-classwoocommerce-Price-amount-amountspan-classwoocommerce-Price-currencySymbol8236span20.96spannbspsmall-classshipped_viavia-e-SEDEX-Entrega-em-3-dias-úteissmall”,
“picture_url”: null,
“description”: “Servi?o de envio usado pela loja”,
“category_id”: “fashion”,
“quantity”: “1”,
“unit_price”: “20.96”
}
],
“shipments”: {
“receiver_address”: {
“zip_code”: “12243-010”,
“street_name”: “Rua Madre Paula de S?o José apto 83C S?o José dos Campos SP BR”,
“apartment”: “apto 83C”
}
}
},
“status_detail”: “pending_waiting_payment”,
“binary_mode”: false,
“operation_type”: “regular_payment”,
“installments”: 1,
“differential_pricing_id”: null,
“money_release_date”: null,
“payer”: {
“id”: null,
“first_name”: “LUCAS”,
“phone”: {
“extension”: null,
“area_code”: ” “,
“number”: “12 988359078”
},
“email”: “[email protected]”,
“identification”: {
“number”: null,
“type”: null
},
“last_name”: “TELES”,
“entity_type”: null,
“type”: “guest”
},
“notification_url”: “https:\/\/www.artseries.com.br\/wc-api\/WC_WooMercadoPagoTicket_Gateway\/”,
“transaction_amount_refunded”: 0,
“refunds”: [],
“date_approved”: null,
“authorization_code”: null,
“payment_type_id”: “ticket”,
“live_mode”: true
}
05-16-2017 @ 18:39:39 – [update_checkout_status] – updating order of ID 33529Thanks for the update
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